Sales Customer Service

Alex Spaziani

Email: *********@********.***

Address: *** ***** ***

City: Hartsville

State: SC

Zip: 29550

Country: USA

Phone: 843-***-****

Skill Level: Senior

Salary Range: 110

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

ALEXANDER SPAZIANI

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ALEXANDER SPAZIANI Email: *********@********.***

749 East Lydia Highway aii Hartsville, SC 29550 aii Phone: 843-***-****

DIRECTOR aii MANAGER aii VP: SALES / MARKETING ~ GENERAL MANAGER

Instrumental in generating $350 million in sales and $6 million in cost savings during career.

Offer excellent talents in complex contract negotiations, sales team leadership, and new business development.

SENIOR SALES, MARKETING, and OPERATIONS EXECUTIVE providing 20+ years of experience in the industrial automation industry. Success is based on expertise in general business management, B2C and B2G sales and marketing, high level contract negotiations, program management, and customer acquisition and management. Increased business year-over-year through focus on regional, multi-state, national, and global sales. Provide an exceptional track record in negotiating multi-million dollar contracts with multiple decision makers and overcoming all customer objections and concerns.

Operational background reflects achievements in business start-ups, financial turnarounds, Mergers & Acquisitions, joint venture start-ups, bankruptcy avoidance, LBOs, corporate divestitures, venture capital raising, and business shutdowns. Deliver corporate value through strategic business roadmaps, innovative problem solving, new market development, and unwavering customer loyalty.

Achieved excellent results in:

Multi-State Territory Management aii Sales Objection Strategies aii Technology Contract Negotiations aii Sales Planning and Forecasting Corporate Vision and Articulation aii Strategic Partnerships and Alliances aii Fortune 100/500/1000 Account Management aii Customer Follow Up Strategies aii Sales Team Recruitment and Management aii Customer Relationships aii Sales Team Training and Mentoring

CAREER HISTORY

WOERTZ CAROLINA, INC. aii Hartsville, SC 2010 to Present

VICE PRESIDENT, SALES AND MARKETING

Staff: 2 Direct Reports aii Support Professionals

Recruited to build a footprint and expand business in the USA for this Switzerland-based company, an 80-year old, $50 million manufacturer. Hit the ground running to build a sales team and distributor network, create a three year profit growth roadmap, and lead sales, marketing, and operations functions. Hold full decision making authority for this new engineering, sales, and marketing organization which works closely with the industrial automation markets.

Span of control entails general business operations, Profit & Loss management, sales and marketing programs, strategic sales and business planning, revenue generation strategies, new business development, distributorship relationships and collaboration, financial management, budget management, team building and management, brand identify and awareness strategies, competitive analysis, cost saving ideas, CEO relationships, and more.

aii Devised a plan to rebuild USA market through a brand recognition plan and ambitious sales and marketing activities.

aii Increased business through Internet and direct advertising plans, and recruited automation distributors and sales reps.

aii Formulated a strategic sales and business plan which is expected to produce $3 million by the end of fiscal 2013.

aii Led team that introduced new products to the market (flat cable) which is expected to generate $2 million in sales for 2013.

aii Formed strategic partnerships with multiple distributors which provides the platform for future corporate growth.

aii Captured $1+ million in less than six months for new company, which operates independently from the parent company.

ESAB WELDING AND CUTTING PRODUCTS aii Florence, SC 2008 to 2010

SALES MANAGER, NORTH AMERICA

Staff: 8 Direct Reports aii Technical Sales Representatives, Technical Customer Service Professional, Inside Sales Representative.

Led a $20 million sales organization, and supported employees during complex contract negotiations with customers. Directed team that grew business for plasma, consumables, and spare parts across North America. Sales executive role entailed sales planning and forecasting, sales team management, Profit & Loss accountability, sales and marketing strategies, business recovery, customer acquisition and relationship management, new business development, technical equipment support, brand management and awareness, website content development, department revenue and business management, and sales team training and development.

aii Revitalized stalled deals with Spirtaero by uniting with three ESAB divisions and Boeing, and captured over $500,000 in business. Acknowledged by senior executives for excellent contract negotiation skills.

aii Achieved a $90,000 annualized savings by modifying operations of the technical serviceaiis call center, and shifting customer service activities from the technical services group to another group.

aii Turned around accounts that had been affected by inferior customer service, and produced $75,000 a year in sales after strengthening customer relationships.

aii Generated $200,000 in after sales products and maintenance agreements each year by negotiating and closing a deal with several customers in Mexico.

aii Contributed to sales growth by improving practices among the inside sales and customer service teams.

AJS CONTROLS, INC. aii Sidney, NY 1990 to 2007

DIRECTOR OF SALES AND MARKETING

Staff: 9 Direct Reports aii Inside Sales Representatives, Customer Service Professionals, Outside Sales Representatives, Technical Sales Engineers, Marketing Professional.

Led B2B and B2G sales and marketing operations for a $15 million contract manufacturing and distributing company that focused on national and global OEM companies. Built solid business for company specializing in electronic contract manufacturing and motion control equipment and systems, plastic injected molded components, electro-mechanical positioning systems, other products, as well as design and engineering services. Captured business with organizations such as Knorr Brake, Sensis Corporation, Espey, and Raymond Corporation.

Contributed to success through leadership in multi-state territory management, sales planning and forecasting, new business development, Fortune 100, 500, and 1000 account management, customer presentations, technology contract negotiations, customer relationships, product pricing strategies, tradeshow planning and participation, vendor relationships, team building and management, and brand equity building.

aii Delivered a total of $76 million in sales during tenure by forming excellent customer relationships, outperforming competition, and negotiating deals with Raymond Corporation and its four divisions.

aii Supported constant growth which enabled company to establish a 30,000 sq. ft. factory and hire 110+ employees. Growth was attained by winning long-term deals with companies such as Pitney Bowes, Universal Instruments, and many others. Retained 100% of all customers during a 17-year period.

aii Solidified business by providing customers with turnkey packages and services, and serving as their exclusive vendor.

aii Cultivated superior vendor relationships that enabled company to buy products at an exceptional price; in turn, customers received lower prices compared to the competition.

aii Extremely visible leader who helped company always outperform and surpass competition, and earned a reputation as a well-branded and reliable supplier. As a result, secured countless long-term customer agreements and became a trusted business partner.

SCIENTEL AMERICA (DIVISION OF AJS CONTROLS) aii Sidney, NY 2002 to 2005

PRESIDENT

aii Executed a plan that turned around a company with $800,000 in debt, and produced $10 million in revenue in three years.

aii Landed a $10 million microwave project by negotiating a deal with leaders working in Hawaii.

aii Initiated a new program that focused intensely on new business development opportunities and sales team building.

aii Hired high-caliber engineers and sales professionals to secure national projects.

EDUCATION / PROFESSIONAL TRAINING / PROFESSIONAL CERTIFICATIONS

Master of Business Administration, Business Management aii Almeda University, Boise, ID

Bachelor of Business Administration, Business Management aii Almeda University, Boise, ID

Associates of Applied Science, Electrical Technology aii United States Marine Corp

Cornell Management Development - Cornell University

Advanced Servo Systems - Kollmorgen Industries aii Advanced Electronics - Raymond Corporation

Statistical Process Control - AM&T aii Quality Control - AM&T

Principals of Lean Manufacturing and Six Sigma - AM&T

ISO Preparation - AM&T aii IPC Certified

COMPUTER KNOWLEDGE

MS Word aii PowerPoint aii Project aii Excel aii ACT

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