Customer Service Representative

Mitchell Bell

Email: ********@*****-********.***

Address:

City: Kingsland

State: GA

Zip: 31548

Country: USA

Phone: 912-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Customer Service Representative - Client Relations - Data Entry Results-driven Customer Services Representative. Motivated customer service representative with over two years retail experience in a fast-paced environment.

Educational Background:

High School Dipolma from Lewisville High, Lewisville TX 1/2001 to 12/2006 (General / Basic)

Job History / Details:

Career Overview

Customer Service Representative - Client Relations - Data Entry

Results-driven Customer Services Representative.

Motivated customer service representative with over two years retail experience in a fast-paced environment.

Core Strengths

Cash management

Store maintenance

Inventory control

Shipping and receiving

Telephone inquiries

Customer service

Credit card processing

Adaptability

Strong organizational skills

Creative problem solver

Listening skills

Excellent communication skills

MS Windows proficient

Problem solver

Fast learner

Courteous demeanor

Data collection

Data entry

Work Experience

June 2012 to Current

Professional Pros Janitorial Kingsland, Georgia

Maintenance

Greeted customers entering the welcome center.

Conducted daily walkthroughs to keep up the all over positive look of the welcome center, provided information to manager to better keep up the maintenance of the area.

General janitorial duties of bathrooms, parks, parking lot, and information area.

April 2010 to May 2012

BC's Lawn Care Kingsland, Georgia

Lawn Care

General lawn care, cutting grass, trimming weeds, leaf pick - up and disposal. Deal mainly with customer satisfaction.

May 2007 to April 2010

Wal-Mart Oswego, Illinois

Electronics

Greeted customers entering the store to ascertain what each customer wanted or needed.

Described product to customers and accurately explained details and care of merchandise.

Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.

Computed accurate sales prices for purchase transactions.

Communicated with vendors regarding back order availability, future inventory and special orders.

Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

February 2005 to May 2007

Lenscrafters Aurora, Illinois

Lab Technician/ Retail Associate

Worked under strict deadlines and responded to service requests and emergency call-outs.

Maintained cleanliness and presentation of stock room and production floor.

Managed quality communication, customer support and product representation for each client.

Educational Background

2006 Lewisville High Lewisville, Texas

General / Basic

Personal Information

Place of Birth: Berlin, Germany

Date of Birth: 24th of September, 1986

Present Resident in Kingsland, Georgia

Sex: Male

Status: Divorced with 1 child (age 2)

Hobbies: Bowling, Running, Working - Out

Extra-Curricular Activities

Currently volunteer at Brooks Disability and Rehab Center, I work directly with sport ability program.

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