Customer Service High School

Rachel Cappello

Contact Information *** Waverley Street Winnipeg, Manitoba R3M 3K8

P 204-***-**** C 204-***-**** E abount@r.postjobfree.com

Carreer Objective To find a postion working in the graphic design or sales and marketing fields to expand the experience I have already

aquired

Education Grant Park High School - High School Diploma

Winnipeg, Manitoba - 1999-2005

Winnipeg Technical College- Production Art Certificate

Winnipeg, Manitoba - 2009-2010

Related Courses Red River College - Photography: Cameras

Winnipeg, Manitoba - Sept-Dec 2010

Red River College - Web Site Development: Intro

Winnipeg, Manitoba - Sept-Dec2010

University of Winnipeg - Effective Written Communication

Winnipeg, Manitoba - Jan-April 2011

Practicum Edge Advertising - Graphic Designer

Winnipeg,Manitoba - 4 weeks

I assisted in many types of graphic design work such as flyers, coupons, and magazine layouts. I also created some of my own

jobs as well.

Work History Regehr s Printing - Graphic Designer

Winnipeg, Manitoba - Sept 2010-Present

I Created layouts, business cards, posters, newsletters and more. I outputted plates for the printers as well as helped

with bindery and collating. I was required to work with clients and keep in communication with clients to insure customer

satisfaction.

Skybridge Marketing Group - Customer Service Representative

Aug-Sept 2010 - Winnipeg, Manitoba

I took inbound calls for customers with warranty issues. I made call backs and put through requests and invoices for the

customers.

Salisbury House - Supervisor/Server

Aug 2008-Aug 2010

I greeted, sat, and served customers, dealt with unhappy customers and complaints. I was in charge of all of the employees on

my shift as well as making sure all the clean ups were done by the end of the night. I was also responsible for doing the cash

and paperwork at the end of the night. On occasion I would cook to help out.

Customer Service Skills Friendly, outgoing, team player, customer focused, enthuastic, patient

Work Skills Very organized and responsible, work well independently or in groups, critical thinker, great multitasking skills, great time

management skills, work well under pressure, effective listener, good editing skills

Computer Skills Mac/PC proficient, Microsoft Word, Excel and Power Point, Illustrator, In Design, and Photoshop, WPM 40

Design Skills Typography, print design and layout, creative thinker, ad design, photography, business cards, posters, and pamphlets

Interests Running, Art, Computers, Photography, Travel, Painting.

References Available on Request

Contact this candidate