Customer Service Sales
Resume:
Justin Jones
Email: ********@*********.***
Address:
City: Raleigh
State: NC
Zip: 27603
Country: USA
Phone: 919-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Experienced sales associate professional with strong leadership and relationship-building skills. Motivated sales associate looking to achieve sales targets and contribute to long-term business growth through premium customer service and maintenance of store standards. Energetic sales associate with a strong background in retail sales, fashion merchandising and customer service support. Friendly and enthusiastic Retail Sales Associate. Highly successful at upselling and promoting new products. Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process. Energetic sales associate highly knowledgeable about the latest fashion trends. Successful at building a strong customer following, thus increasing repeat business. Team-oriented Retail Sales Associate who works well in a collaborative environment, yet thrives on personal sales achievements.
Educational Background:
High School Dipolma from Middle Creek High School, Raleigh NC 1/2001 to 1/2012 (Art)
High School Dipolma from Wake Technical Community College, Raleigh NC 1/2001 to 9/2012
Job History / Details:
Professional Profile
Experienced sales associate professional with strong leadership and relationship-building skills.
Motivated sales associate looking to achieve sales targets and contribute to long-term business growth through premium customer service and maintenance of store standards.
Energetic sales associate with a strong background in retail sales, fashion merchandising and customer service support.
Friendly and enthusiastic Retail Sales Associate. Highly successful at upselling and promoting new products.
Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.
Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.
Energetic sales associate highly knowledgeable about the latest fashion trends. Successful at building a strong customer following, thus increasing repeat business.
Team-oriented Retail Sales Associate who works well in a collaborative environment, yet thrives on personal sales achievements.
Qualifications
Excellent people skills
Able to persuade others effectively
Adapt to diverse groups
Retail merchandising expertise
Customer- and service-oriented
Shipment processing
Cash handling accuracy
Relevant Experience
Product Marketing
Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
Named Associate of the Quarter for exceeding all customer service goals.
Experience
May 2012 to 9/29/2012 12:00:00 AM
bebe Raleigh, N.C
Stylist
Greeted customers in a timely fashion while quickly determining their needs.
Described use and operation of merchandise to customers.
Recommended merchandise to customers based on their needs and preferences.
Built and utilized client book to increase sales.
Received and processed cash and credit payments for in-store purchases.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Responded to customer questions and requests in a prompt and efficient manner.
Placed special merchandise orders for customers.
Contacted other store locations to determine merchandise availability.
Engaged with customers in a sincere and friendly manner.
Shared product knowledge with customers while making personal recommendations.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Demonstrated that customers come first by serving them with a sense of urgency.
Prioritized helping customers over completing other routine tasks in the store.
Worked as a team member to provide the highest level of service to customers.
Built relationships with customers to increase likelihood of repeat business.
Maintained friendly and professional customer interactions.
Verified that all merchandising standards were maintained on a daily basis.
March 2011 to June 2012
DEB Shops Raleigh, N.C
Sales Associate / Head of visuals
Greeted customers in a timely fashion while quickly determining their needs.
Described use and operation of merchandise to customers.
Recommended merchandise to customers based on their needs and preferences.
Received and processed cash and credit payments for in-store purchases.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Responded to customer questions and requests in a prompt and efficient manner.
Engaged with customers in a sincere and friendly manner.
Shared product knowledge with customers while making personal recommendations.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Demonstrated that customers come first by serving them with a sense of urgency.
Prioritized helping customers over completing other routine tasks in the store.
Worked as a team member to provide the highest level of service to customers.
Built relationships with customers to increase likelihood of repeat business.
Maintained friendly and professional customer interactions.
Maintained and updated visuals throughout the store.
Processed and placed all incoming shipment.
July 2011 to February 2012
Forever 21 Raleigh, N.C
Sales Associate
Greeted customers in a timely fashion while quickly determining their needs.
Described use and operation of merchandise to customers.
Recommended merchandise to customers based on their needs and preferences.
Received and processed cash and credit payments for in-store purchases.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Responded to customer questions and requests in a prompt and efficient manner.
Contacted other store locations to determine merchandise availability.
Engaged with customers in a sincere and friendly manner.
Shared product knowledge with customers while making personal recommendations.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Demonstrated that customers come first by serving them with a sense of urgency.
Prioritized helping customers over completing other routine tasks in the store.
Worked as a team member to provide the highest level of service to customers.
Worked as a team member to provide the highest level of service to customers.
Built relationships with customers to increase likelihood of repeat business.
Maintained friendly and professional customer interactions.
Education
2012 Middle Creek High School Raleigh, N.C
High School Diploma
Wake Technical Community College Raleigh, N.C
Art
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