Customer Service High School
Resume:
Amanda Henry
Email: ********@***************.***
Address:
City: Redmond
State: WA
Zip: 98052
Country: USA
Phone: 206-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
I am currently a college student looking to further my experience in the retail/customer service industry while I work my way through school.
Educational Background:
High School Dipolma from Inglemoor High School, Kenmore WA 1/2001 to 5/2012 (General Education)
High School Dipolma from Cascadia Community College, Kenmore WA 1/2001 to 9/2012
High School Dipolma from Edmonds Community College, Kenmore WA 1/2001 to 9/2012
Job History / Details:
Summary
I am currently a college student looking to further my experience in the retail/customer service industry while I work my way through school.
Highlights
Excellent multi-tasker
Fast and efficient service worker
Engaging personality
Reliable team worker
Proven leader
Delivers exceptional customer service
Neat, clean and professional appearance
Comfortable standing for long time periods
Conversant in Spanish
Excellent multi-tasker
Good with numbers and math
Fast and efficient service worker
Experience
March 2012 to June 2012
Northwest Liberty School Woodinville, WA
Assistant
-Corrected tests, quizzes, and student work in a timely manner.
-Organized grade records to increase reference speed.
-Provided key support for student group of recovering addicts within the school.
May 2010 to September 2011
Olive You Kirkland, WA
Hostess/Expo/Office Assistant
-Consistently provided friendly guest service and heartfelt hospitality.
-Promptly and empathetically handled guest concerns and complaints.
-Demonstrated integrity and honesty while interacting with guests, team members and managers.
-Maintained high standards of customer service during high-volume, fast-paced operations.
-Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
-Performed general maintenance duties, including mopping floors, washing dishes, and wiping counter tops.
-Politely answered phones promptly and recorded and confirmed reservations.
-Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
-Took initiative to find extra tasks when scheduled duties were completed.
-Communicated openly and honestly with coworkers and the management team during each shift to ensure it ran smoothly.
-Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
-Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Education
2012 Inglemoor High School Kenmore, WA
High School Diploma
-GPA 3.6
-Participated in Running Start program.
Cascadia Community College Bothell, WA
General Education
-Earned college credits while completing high school degree.
Edmonds Community College Lynnwood, WA
General Education
I am currently in my freshman year at Edmonds Community College.
Community Service
Heroes For the Homeless
2007-2011
-Volunteering with Seattle Homeless Community.
-Organizing events for men at the William Booth Center including weekly bowling and ice cream socials.
-Preparing food for HFTH to give to the homeless.
Purrfect Pals
March 2012-Current
-Providing care for cats and kittens.
-Organizing paperwork for the main shelter.
-General cleaning of the cat room.
-Greeting potential adopters promptly and warmly.
References
Bob Hagin
Northwest Liberty School
Founder and Principal
Jeff Balentine
Mobius Industries LLC
President and Owner
Annie DeLeon
Mobius Industries
Travel Agent
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