Manager Project
Resume:
Wendell Sexson
Long Beach, CA *0803
*************@*****.***
Highlights of qualifications:
. Project Manager (PMP certified) with over 10 years experience in the Information
Technology, Networking and Telecommunications industries.
. Expertise in enterprise wide voice, data and telecommunications network
infrastructure deployments.
. Coordination among technical resources, management, vendors and clients in
matrixed environments across multiple departments and geographic locations.
. Development and control of work plans through the full systems development project
life cycle to successfully implement Information Technology services.
. Management of scope, schedule, budget and communications for complex
technology projects.
. Adept at managing multiple projects simultaneously.
Experience:
Independent Contractor Long Beach, CA 2010present
Network Solutions Engineer
. Install, configure, troubleshoot and manage Cisco IP telephony, security appliance,
switch and router devices for Fusion IP clients PureMedia, US Alliance Group,
Laguna Woods Village and Professional Community Management.
Fusion IP Irvine, CA 2007 2010Project Manager/Engineer
. Oversaw the project implementation of a Cisco Self Defending Network system
including new Cisco ASA, NAC, MARS and Security Manager appliances and Cisco
VPN routers at Irvine, California US headquarters for Billabong USA.
. Coordinated and tracked the installation of A/V and data cabling and network
equipment at Billabong USA retail stores.
. Created a Cisco IP Telephone user guide and a Cisco CallManager and Unity
administration guide for Billabong USA.
. Coordinated and tracked the configuration of Motorola/Symbol handheld
computer/scanners for use in the Billabong USA warehouse.
. Performed the requirements definition, technical planning, configuration, installation
and cutover of the Cisco Unified Communications Manager, Unity unified
messaging, IOS voice gateway router and ASA security/VPN appliance technology
uplift project for 100 users with new replacement hardware and up to date
applications software for Terramar Retail Centers.
. Performed the technical planning, configuration, implementation and installation of
Cisco Unified Communication, Advanced Wireless Networking, Advanced Security,
IOS voice gateway, switch, router devices and software for Professional Community
Management, Laguna Woods Village, Play N Trade Video Games and US Alliance
Group.
. Performed upgrading, troubleshooting, configuration and administration of the IP
telephony networks for Composite Technology, Trancas Capital and Doan Law Firm.
. Project methodology based on Project Management Body of Knowledge and Cisco
Steps to Success as basis for project methodology.
Neo Logic Networks Irvine, CA 20042007Sr. Project Manager
. Oversaw the project implementation of a Cisco CallManager & Unity IP Telephony
network including new Cisco switches, IP telephones, Berbee Informacast and eCAS
call accounting at Irvine, California US headquarters for Billabong USA.
. Collaborated in the configuration of the CallManager, Unity, Informacast and eCAS
servers and of the 6513 CMM module IOS voice gateway. Organized and controlled
the PRI cutover from the legacy PBX to IP telephony system for Billabong USA.
. Organized and controlled the disaster recovery and technology uplift of the call
center system for GroupEx including Contact Center Express, CallManager, Unity
with unified messaging and IOS voice gateways.
. Oversaw the project implementation of a Cisco CallManager & Unity IP Telephony
network including new Cisco IOS voice gateways, switches, routers, telephony
servers and IP telephones at multiple locations across the country for Prescription
Solutions, Personal Optics and Finance America.
. Oversaw the hardware and software upgrade, disaster recovery, troubleshooting,
configuration and administration of the IP telephony networks including Contact
Center Express, CallManager, Unity, Conference Connection, Emergency
Responder servers and IOS voice gateways for White Cap Construction Supply.
. Utilized Cisco Steps to Success and Project Management Institute (PMBOK) as
basis for project methodology.
Kelly Services Long Beach, CA 20032004
Data Entry
. Verified and reconciled data on all product movement tickets. Reconciled movement
reports against data from independent inspectors. Verified all runs for accuracy and
completeness before filing in archives. Reconciled inventory reports against product
movements, tracing and correcting all discrepancies at Pacific Energy Partners.
. Coded legal documents in database, reviewed documents coded by others for
accuracy and clarity, making corrections as needed at O'Melveny & Myers and
KPMG.
. Keyed care management information for major clients into databases at WellPoint
Health Networks.
Global Crossing San Bernardino, CA 20002001Program Manager
. Controlled the planning, installation and turn-up of the SDH POP in Sydney,
Australia, completing the $350,000/8 month project on time and under budget.
Coordinated the provisioning of 8 STM-1 circuits from Sydney to Los Angeles,
enabling the offering of IPL and IRU services to customers in Australia.
. Evaluated Team Center client-server software functionality for suitability of use by IP
Network Engineers to track projects. Managed the purchase and installation of the
software and server.
. Utilized effective verbal and written communication skills to create a user-friendly
Team Center Software instruction manual and train the IP engineering staff of 20 via
conference calls to Europe, Japan and the United States.
. Negotiated and implemented a $250,000 services contract for outsourced network
equipment installation in IP network nodes across the United States.
. Created strategies for contingency and risk mitigation plans for all projects.
. Project methodology based on Project Management Body of Knowledge.
SBC Indianapolis, IN 19972000Project Manager
. Audited all Access Indiana records in the provisioning and maintenance database for
accuracy and completeness. Verified and corrected all discrepancies, decreasing
time to complete repair requests and retaining the account and corresponding
revenue (approximately $250,000 per month, recurring). Commended and rewarded
for this accomplishment.
. Identified a security vulnerability issue in the monitoring and management network,
which potentially exposed the internal network to attacks from the Internet. Ensured
that management recognized the risk and managed this issue until a plan was
developed and implemented to eliminate the risk. Commended and rewarded for this
accomplishment.
. Efficiently scheduled and controlled a work program of Internet installations that
satisfied the financial and service obligations as dictated by the Michigan Public
Service Commission.
. Developed the methods and procedures to provision Ameritech Dedicated Internet
Access, enabling Ameritech Interactive Media Services to offer the service on a
routine basis.
. Directed the installation of business class Internet services for 140 customers in
Chicago, Detroit, Grand Rapids, Cleveland and Columbus, the addition of Internet
services to the ANX connections for 25 customers, the installation of Internet
services at 250 libraries, primary and secondary schools in Indiana and 150 libraries,
primary and secondary schools in Michigan, the installation of network transport and
equipment at 52 health care offices, 15 municipal public safety offices, 10 schools,
17 bank offices and coordinated DS-0 to DS-1 upgrades at 60 sites.
. Utilized Project Management Institute (PMBOK) as a base for project methodology.
Technical Expertise:
Telephony: Cisco Unified Communications Manager, Cisco Unity Unified Messaging
(Exchange), Cisco Unity Connection, Cisco Unified Communications Manager
Express, Cisco Unity Express, Cisco Unified MeetingPlace Express
Call Center:Cisco Contact Center Express, Interactive Intelligence Customer Interaction
Center Enterprise (EIC)
Networks: TCP/IP, RIP, EIGRP, OSPF, Ethernet, Frame Relay, ATM, WiFi (802.11),
Cisco IOS, Cisco ASA
Applications:MS Word, Excel, Outlook, Visio, Project
Certification:
Project Management Professional 2000
HIT Pro Implementation Manager 2012
Education:
Purdue University Indianapolis, IN 1999
BSEE Electrical Engineering
Orange Coast College Costa Mesa, CA 2011
Certificate Electronic Health Records / Healthcare IT Implementation Manager
Professional Memberships:
Healthcare Information and Management Systems Society Southern California Chapter
(HIMSS)
Contact this candidate