Design Manager

Jason Cave

nd

**** *** ***** **, ********, WA 98006

Phone: 541-***-**** E-Mail: ********@*****.*** Website: http://jlcave.com

Summary

I m looking to become a part of a team where I am able to utilize my experience in user

experience (UX), usability,

interaction design (IxD), information architecture, visual design, and e-commerce. My

ultimate goal is to help

grow and strengthen a company using proven user experience methodologies and processes.

I have been immersed in web technologies for over 15+ years, 11 of which have been in a

professional

environment. My focus has always been on clean, simple, highl y effective web

applications that fulfill three

criteria. They must be effective, efficient, and bring satisfaction to the user.

More about me: http://www.jlcave.com/about

Experience

Sr. User Experience DesignerAmazon.comJuly 2011Present

? Helped lead design of various pages for the retail customer experience templates while

collaborating with

various teams involved in specific widgets on those pages.

? Worked with leadership and project management to create an over all vision & roadmap of

features and

enhancements to be A/B tested throughout 2011 & 2012.

? Created various high fidelity interactive prototypes to be tested in usability testing.

? Produced highly detailed specification documents annotating both widget funct ionality

and visual

requirements.

? Mentored various design interns, oversaw and critiqued their design work during their

internship.

Director of User Experience Musician's Friend, Guitar Center, Music123,

Woodwind/Brasswind Nov 2007June 2011

? Built an enterprise user experience team comprised of 3 groups; UX design, usability,

and web graphic

production. At one time it included a 4th of front -end development.

? Led and designed the wireframes, scenarios, user flows, personas, and visual designs

for Musician's Friend,

Music123.com, WWBW.com, and GuitarCenter.com s new ecommerce systems utilizing the ATG

platform.

This consisted of over 900+ requirements, 500+ annotated wireframes, and 250+ visually

designed pages by

my team and myself.

? Led and contributed to the design of Musician's Friend s first mobile website and first

native iPhone app in

2008, as well as the redesign of these for Q2 2011.

? Guided and facilitated usability testing, surveys, and heuristic evaluations on

Musician's Friend and

Music123.com before, during, and after the redesigns.

? Led the web production team in charge of graphically supporting the marketing and

merchan dising team

and their weekly on-site, email, and affiliate promotions.

? Led the design of integrating community elements throughout the ecommerce browse

experience on

Music123.com and Musician 's Friend, which utilize the JIVE community platform.

Owner, User Experience DesignerRidgeline Media, LLCNov 2007Present

? Specialized in interaction design, visual design, and front -end development using Ruby

on Rails for personal

and small business web applications.

? Created Lifejot.com, a grocery list web application. Currently has 15,000 members and

over 202,000 items

added by customers.

? Developed wireframes and visual s for Global Data Services magazine software

application. Worked with the

business owners and users to identify needs and map out all new requirements.

Manager of User Experience Design Musician's Friend, Guitar Center, Music123.comAug 2005Aug 2007

? Managed a team of 5 of visual designers, interaction desi gners, and front-end

developers in charge of

wireframing, prototyping, information architecture, and front -end development of

Musician's Friend, Guitar

Center, and other sister sites.

? Led the UX design and development effort for GuitarCenter s first ecommerce site in

2006.

? Redesigned the flow and user interface of Musician s Friend checkout process resulting

in a decreased

abandonment rate of 27%.

Sr. User Experience

DesignerMusician's Friend, Giardinelli.comFeb 2005Aug 2005

? Led a team of 2 responsible for wireframing, visual design, site updates, promotional

updates, web

development, newsletters, and email blasts.

? Led the interface design effort for rolling a new ecommerce website called musician.com

geared toward the

recording community.

Web DesignerMusician's Friend, Giardinelli.comNov 2003Feb 2005

? Responsible for wireframing, visual design, site updates, promotional updates, w eb

development,

newsletters, and email blasts.

? Responsible for developing all front -end materials consisting of CSS, HTML,

JavaScript, and SIMTEM, an

internal proprietary templating language used by Musician's Friend, Inc.

UI Designer/Developer WebMastery, LLCNov 2001Oct 2003

? Created and implemented multiple custom .NET e -commerce solutions for a number of

companies.

? Programmed using ASP.NET, VB.NET, ADO.NET, ASP, VB 6.0, and XML for numerous websites.

? Overhauled pre-existing websites for improved search engine placement and optimized

? Graphically designed website layouts and logos for companies wanting to take their

business online.

? Devised HTML templates based on website layouts for quick addition of content and/or

new pages.

? Produced custom email cards and newsletters for businesses looking to promote sales

through email

marketing.

Education & Certifications

? Bachelors of Science in Computer Information Systems, Southern Oregon University, May

2002

? Minor in Business Administratio n, Southern Oregon University, May 2002

? Practical Usability Testing Certification, Human Factors, Inc., April 2010

rd

Software & 3 Party Product Experience

rd

3 Party Products: ATG, JIVE, PayPal, Bill Me Later, Google Checkout, Certona, Omniture,

Unica/Net Insight,

BazaarVoice, Power Reviews, Offermatica, BizRate, ForeSee Re sults, TeaLeaf, Heiler,

Endeca, Akamai, Loyalty

Labs, QAS Address Verification, RightNowTech, Translations.com, MotionPoint,

UserTesting.com, CrazyEgg.

Software: Axure, OmniGraffle, SilverBack App, Adobe Photoshop, Adobe Fireworks, Morae by

Techsmith,

Microsoft Office

Awards

Personal

? Musician s Friend Innovator Award 2006

? Musician s Friend Outstanding Service Award 2005

? Musician s Friend Outstanding Service Award 2004

Ecommerce

? Multi-Channel Merchant (MCM) Silver Website Award 2011

? Multi-Channel Merchant (MCM) Website of the Year Award 2010

? Multi-Channel Merchant (MCM) Gold Website Award 2009

Strengths

? Customer Focused: Must be the customer advoca te. All designs MUST be effective,

efficient, and bring

satisfaction to the user.

? Self-Motivated: Always thinking of new ideas, opportunities, and exciting ways to

engage the customer.

? Ambitious: Driven to learn, create, and apply cutting edge ideas and fu nctionality.

? Creative: Continuously thinking of ideas or opportunities to optimize performance.

? Teamwork: Take pride in challenging the team to come up with new ideas. Helping them

grow is a must. It

in turn helps me grow.

Portfolio

Past examples available at: http://www.jlcave.com/samples

References

Available upon request.

Additional Materials

Additional annotated wireframes, user flows & scenarios, visual designs, requirements

documents, and UX

process flows are available on request.

Contact this candidate