Post Job Free
Sign in

Project Manager Management

Location:
Atlanta, GA
Posted:
September 29, 2012

Contact this candidate

Resume:

Mike Tedd

Contact: ***********@*******.***

Street: *** ******** ** **

City: Atlanta

State: Georgia

Country: United States

Zip: 30308

Homephone: 404-***-****

Mobilephone: 6787787401Fax:

404-***-****

Years of Work Experience: 20+

Current Employer: Harland Clarke

Current Title: Client Alignment Manager - IT Interface

Current Salary: 100K to 149K

Current Duties: Program Management

Looking for: Direct or VP Level

Maximum Travel: 50

Position Type: Either

College Attended: Xavier University

Highest Degree Attained: Masters

Available Start Date: 2009-07-20

Cover Letter

I am an IT professional, who sits between the customer and a company?s IT organization,

managing the requirements negotiation and the implementation of system solutions for

clients. I have successfully Project managed large and small implementations of systems

solutions resulting in the delivery of project on time, with in budget, and to a client?s

satisfaction.

I am a PMP current through 2012 and I am a dedicated and meticulous

professional who is currently trying to help companies that would benefit most from my

skills and talents to find me.

Resume

MIKE TEDD

PMP

Atlanta, GA 30308

678-***-**** ***********@*******.***

SUMMARY

Dynamic Information Technology Project Manager with a track?record of increasing revenues

and customer satisfaction by translating client business requirements into the technical

solutions customers need to improve their services and reduce their costs. A leader who

partners with others and rigorously applies critical principles of project management to

deliver projects on time and within budget.

SKILLS

? Web?site development and launch ? Call Center applications ? CRM applications

? SDLC, RUP, XP, SCRUM, and Agile PM ? Business analysis and use case definition ? MS

Office, Visio, Front Page and Project

? International telecom product rollout ? Product management ? Project management

? Budgeting and billing ? Negotiation skills ? Leadership skills

PROFESSIONAL EXPERIENCE

HARLAND CLARKE, Decatur, GA 20032009

Senior IT Client Alignment Manager20072009

Developed and managed high?quality check ordering programs for several financial

institutions.

? Formulated technical solutions to critical business challenges for seven of the

organization?s largest financial institutions, resolved systemic problems, improved

efficiency, and created higher quality check ordering programs through design,

development, implementation, and end-user testing. Enabled clients to better position

their services in the market, satisfy their customers, and generate higher revenues for

all parties.

? Developed and managed the plan to collapse several mutually exclusive check ordering

systems into a single system during the merger of two large Alabama banks, providing all

the benefits and features customers had come to expect. The system provided a more

consistent and cost?effective process by which check packages were produced and

distributed.

Technical Relationship Manager20062007

Developed and managed the implementation of a high?quality check ordering program for

Harland?s largest financial institution.

? Managed both Wells Fargo?s and Harland?s IT organizations in the transfer of Wells

Fargo?s check ordering system and platforms onto Harland?s, achieving on?time transfer

with zero defects at launch. Enabled client to improve their customers? check ordering

experiences and to realize higher profits.

? Partnered with client to formulate solutions to technical challenges and improvement

opportunities, creating a higher quality check ordering program. The result was a strong,

mutually profitable and sustainable relationship.

Project / Portfolio Manager20032006

Provided planning, estimating, scheduling, issues tracking, risk mitigation, resource

allocation, change control, and project communication activities, using project management

methodologies, supporting the development of new web based check ordering solutions and

delivery of these solutions to clients.

? Managed the delivery of Harland?s 3.0 product suite releases, resulting in the

migration of 1000?s of clients onto more robust, customizable, and profitable systems.

Enabled clients to implement higher quality programs, resulting in a decrease in

complexity in use and an increase in revenues for all parties.

? Developed and delivered a formal change control process for managing changes in release

cycles. Resulted in ability to track and approve changes, which resulted in new formal

negotiated process for changes in scope and deliverables on an ongoing basis.

MIKE TEDD LLC, Atlanta, GA 20022003Owner / Project Director

Managed all aspects of the organization: operations, marketing, and financial.

? Conducted extensive corporate productivity analyses, provided associated

recommendations and implementation guidance and support for clients. The results were

increased productivity and profitability for clients.

MIKE TEDD, PMP PAGE TWO

WEBTONE TECHNOLOGIES, Atlanta, GA 20002002

Project Controller20012002

Provided planning, auditing, scheduling, budgeting, and communication of project related

activities, supporting the upper management team in the delivery of WebTone?s TouchPoint

Suite and other products.

? Managed, collected, and reported resource hours and progress on application releases,

providing senior management with the information necessary to keep the releases on time

and within budget.

Director, Project Management 20002001

Directed a team of five Project Managers, responsible for providing the overall

departmental Project Management activities of the software development organization

(matrix management structure).

? Increased the speed and quality of software releases by aggressively enforcing the

Rational Unified Process (RUP) throughout the software development cycles.

QWEST COMMUNICATIONS INTERNATIONAL, Atlanta, GA 19992000Senior Information Technology Manager

Provided management and technical expertise in guiding the development and deployment of

Qwest's systems into the BellSouth Long Distance Customer Resource Call Center.

? Developed and implemented joint IT solutions with BellSouth that provided greater

systems functionality in their long distance call center. This resulted in higher levels

of customer service and satisfaction.

ARTHUR ANDERSEN BUSINESS CONSULTING, Atlanta, GA 19971999Manager

Managed business consultants and client personnel in the delivery of various technology

related engagements. Provided technical direction to developers and reported progress to

the client on a frequent basis. Profit and loss responsibilities.

? Managed projects at five telecommunications clients and one retail print client,

assessed existing operations, and provided operational improvement recommendations based

on findings, providing clients with a roadmap to effectively address their critical

business challenges.

? Directed thirteen in country client directors, in the successful installation and

implementation of a new voice mail platform on a wireless network. Voicemail was the first

project to make the BellSouth International operations in Nicaragua profitable; laid the

groundwork and training for additional fee based services to be implemented in country

without the help of the parent company, which was the desired result.

CAP GEMINI AMERICA, Atlanta, GA 19941997Senior Consultant

Provided business analysis and engagement management to clients as consultative services.

? Implemented system development life cycle process into an organization, resulting in a

repeatable system delivery methodology; developed detailed design specifications for

systems enhancements, resulting in significant market competitive advantage functionality;

implemented a document management system that reduced cycle time by 50% and increased

document sharing; and managed the development of a new reporting system which resulted in

a 49% profit margin.

AT&T19901994

Systems / Process Engineer, Atlanta, GA 19921994

Work with teams and individuals gathering systems, product and process requirements in

the development, and delivery of new telecommunications equipment technology.

? Facilitated the design and delivery of 5ESS switch into the provisioning systems and

implement a new CAD system for their cable management division, resulting in process

improvement and implementation of new technologies.

Analyst / Programmer, Cincinnati, OH 19901992

Gathered requirements and delivered tested COBOL code for a family of computer systems

supporting the long distance network.

MIKE TEDD, PMP PAGE THREE

EDUCATION

MBA, MIS, Magna cum Laude, GPA 3.6, Xavier University, Cincinnati OH

BS, Management Science / MIS, Magna cum Laude, GPA 3.6,

State University of New York at Geneseo, Geneseo, NY

CERTIFICATIONS

Professional Project Manager, PMP #304500, earned in 2005 and is current through 2012,

PMI Member #328101



Contact this candidate