Customer Service High School

Matthew Burey

Email: ********@********-*****.***

Address:

City: Hartford

State: CT

Zip: 06112

Country: USA

Phone: 860-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Results-driven Customer Services Representative with proven ability to establish rapport with clients.Motivated customer service representative with over three years retail experience in a fast-paced environment. Personable and responsible Cashier with 2 years of experience working in fast-paced environments. Solid team player with great positive attitude.Energetic and reliable Retail SalReliable Customer Service Representative with extensive track record in demanding sales and account management environments.

Educational Background:

High School Dipolma from Wolmers High School, Jamaica NY 1/2001 to 7/2007 (General)

High School Dipolma from Northern Caribbean University, Jamaica NY 1/2001 to 9/2012

High School Dipolma from Manchester Community College, Jamaica NY 1/2001 to 9/2012

Job History / Details:

Career Overview

Results-driven Customer Services Representative with proven ability to establish rapport with clients.Motivated customer service representative with over three years retail experience in a fast-paced environment.

Personable and responsible Cashier with 2 years of experience working in fast-paced environments. Solid team player with great positive attitude.Energetic and reliable Retail SalReliable Customer Service Representative with extensive track record in demanding sales and account management environments.

Core Strengths

Store maintenance

Inventory control

Top sales performer

Telephone inquiries

Telecommunication skills

Adaptability

Courteous demeanor

Active listening skills

Patience and self-discipline

General housekeeping

Time management

Mobility assistance

Feeding assistance

Valid driver's license

Understands medical procedures

Grooming and bathing assistance

Tubule feedings and medications

Excellent analytical skills

Strong research skills

Lifting cargo

Lifting 60 lbs

Able to unload shipments

Comfortable with repetitive motions

Excellent physical health

Able to work independently

Multi-tasker

Hard working and self motivated

Food and beverage handling

Kitchen staff training

Kitchen management

Kitchen productivity

Ability to drive

Ability to handle fast-paced environment

Ability to perform basic math calculations

Ability to work fast and accurately

Management and leadership experience

Accomplishments

Supervision

Supervised team of three staff members.

Managed a successful sales team of 10 members who consistently exceeded sales goals by 11 percentage each month.Used item numbers to properly stock warehouse.

Writing:

Wrote informational materials for a variety of media.

Customer Relations:

Greeted and assisted customers.

Answered phones and responded to customer inquiries.

Process Improvement:

Documented process to train new assistants.

Promoted to Key Holder after 11 months of employment.

Work Experience

January 2011 to Current

AutoZone Hartford, CT

Parts Sales Manager

March 2008 to August 2008

Jamaica NAtional Building Society KIngston, JAM

Sales Clerk

Educational Background

2002 Wolmers High School Kingston, Kingston

High School Diploma General

Northern Caribbean University Mandiville, Manchester

Bachelor of Science Marketing

Manchester Community College Manchester, CT

Associate of Science Liberal Science

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