Customer Service High School

Tequila Holmes

Email: ********@******.***

Address:

City: Des Moines

State: IA

Zip: 50317

Country: USA

Phone: 917-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic and reliable Retail Sales Associate with 3 years experience in a high-end merchandise environment.

Educational Background:

High School Dipolma from ISU/ DMACC, Des Moines IA 1/2001 to 8/2012 (Physical Therapy)

High School Dipolma from Sacramento University, Des Moines IA 1/2001 to 9/2012

High School Dipolma from East Waterloo High School, Des Moines IA 1/2001 to 9/2012

Job History / Details:

Career Overview

Energetic and reliable Retail Sales Associate with 3 years experience in a high-end merchandise environment.

Core Strengths

Markdown/promotional procedures

Large cash/check deposits

Top sales performer

Telephone inquiries

Customer service

Invoice processing

Telecommunication skills

Adaptability

Creative problem solver

Courteous demeanor

Energetic work attitude

Active listening skills

Accomplishments

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Work Experience

September 2006 to February 2008

T.J Maxx Des Moines, IA

Sales Associate/ Customer Service

Provided customer service during an average of 60 calls per day by answering customer inquiries, solving problems and providing new product information.

Assisted customers with store and product complaints.

March 1998 to December 1999

Famous Barr Des Moines, IA

Sales Associate

Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.

Described product to customers and accurately explained details and care of merchandise.

Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

Maintained cleanliness and presentation of stock room and production floor.

Educational Background

2011 ISU/ DMACC Des Moines, IA

Master of Science Physical Therapy

I put the love of sports with the best massage possible.

200 Sacramento University Sacramento, CA

Bachelor of Arts Communications/ Journalism and /Coaching

I love writing and Coaching put my favorite two things together. Communications is essential if you like people like i do.

1996 East Waterloo High School Waterloo, IA

High School Diploma General Studies

Student body government representative

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