Customer Service Design
Resume:
Graphic Designer / Organizer (SouthWest Florida)
Date: 2012-09-23, 10:25AM EDT
********.******@*****.***
To whom this may Concern;
I would like to schedule an appointment to speak with you. Please accept the enclosed cover letter and resume as application for becoming a member of your team.
After reading the qualifications you are looking for, I feel I would be a great fit to become a member of your Team and Company.
I would like to learn about the career opportunities at your company.
I am attaching a copy of my resume. As you can see, I have some extensive amount of different qualifications which include; Customer Service, Management, Design, and Organization experience and I learn and adjust quickly. Plus-
I am eager to pitch in and do more than what is required.
I am easy to coach and I do not become defensive when corrected.
I have good people skills and I work well with difficult people.
I have a pleasant disposition and a great sense of humor.
I am hard working, dependable, and honest.
I believe that my experience and background make me a strong candidate for the positions. I am willing to meet with you at your convenience to discuss my qualifications. Thank you in advance for your consideration.
I look forward to meeting you,
Respectfully,
Jessica Lovato
Punta Gorda, FL 33983
********.******@*****.***
http://www.facebook.com/jessical.lovato
http://www.facebook.com/StarBurstGraphics.byjessica
Career Objective
To seek a position as a Graphic Designer, Customer Service, and or a Member of Management. Also, to obtain an entry to mid- level position as a Graphic Designer, IT Programmer, Web Designer, Organizer... allowing me to demonstrate my creative and organizational skills with opportunities to develop them further.
Career Summary
Eight years working within the creative arena, the majoring in graphics, business, and advertising. Extensive experience in the design and development of illustration and short term graphic design contracts.
Graphic Design
Spent majority in various design projects ranging from:
Company branding with relevant stationery (i.e. letterheads, business cards and comp. slips)
Leaflets, invitations and special display items
Annual reports, promotional brochures and information booklets
Event publications and brochures for Small Business's
Advertising and Direct Marketing
Years spent in advertising working in above and below-the-line projects for clients including Saloons, Hotel's, Personal Events, and Band Premiers.
Illustration
Illustrations for logos, advertising, and children's education posters.
Design /Software Skills
Print (Mac/PC) InDesign, Quark, Illustrator, Photoshop, Freehand, Acrobat, MS Office
Web (Mac/PC) Flash, Fireworks, Dreamweaver
Microsoft (Office/Works) Word, Excel, Access, PowerPoint
Adobe (Mac/PC) CS3, CS4, CS5
Skills /Qualifications
Graphic Design Skills
Organization Skills
Superior Multi-Tasking Skills Attention to Detail
Extensive Research Skills
Restoration Skills
Layout Skills
Filing and Updating Skills Deadline-Oriented
Communication Skills
Creative Services Desktop Publishing Tools
Customer Focus
Planning / Scheduling for Present & Future Acute Vision
Outstanding People skills
Creativity, Flexibility Handles Rejection
Work History
StarBurst Graphics 1.2006-2012
Graphics Designer Self-Employment
Brainstorming and mocking up design ideas, Presenting ideas to clients
Meeting with clients and adjusting designs to fit their needs or taste
Projecting budgets and schedules
Using computer software to execute designs
Prepares work to be accomplished by gathering information and materials.
Plans concept by studying information and materials.
Illustrates concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts.
Obtains approval of concept by submitting rough layout for approval.
Prepares final layout by marking and pasting up finished copy and art.
Completes projects by coordinating with outside agencies, art services, printers, etc.
Maintains technical knowledge by attending design workshops; reviewing professional publications; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Answering phones and Greeting Customers
StarBurst Graphics 1.2006-2012
Organizer Self-Employment
Brainstorming and mocking up design ideas, Presenting ideas to clients
Worked to tight deadlines and provided on-call support at busy times for event projects.
Projecting budgets and schedules.
Meeting with clients and adjusting designs to fit their needs or taste.
Meeting Deadlines sooner than expected
Filing and Updating Files as needed
Private Clients 1.2004-2012
Business and Home Organizer
Assisting clients in organizing spaces such as offices, closets and storage spaces, personal organizers eliminate waste, create filing systems and educate clients on simple ways to maintain tidiness.
Financial services, assist clients in the organization of their finances, creating budgeting, bill paying and other money management systems.
Private Clients 1.2005-2012
Creative Art / Activity Planner
Interact with clients, reporters and upper management on a regular basis
Sales, public relations or advertising
Designs, develops, plans, implements and markets capacity building programs for schools and districts, and professional development programs for teachers, administrators, artists and arts organizations
Participates with information relative to creative education programs and other areas as assigned
Coordinates and implements comprehensive accountability systems including organization and community reports of results
Northwest Tire & Service, Saginaw, MI 8.2010-1.2011
Retail Sales Associate
Provide Great Customer Service
Answering phones and Greeting Customers
Daily Paperwork and Filing
Ensure clean and safe work area
Perform all job duties toward the goal of ensuring the best possible guest service, while meeting or exceeding financial goals
Help with Automotive Tech duties
Put away stock and place new orders
Oversee daily preparation of cashier reports
Hungry Howies, Bay City, MI 8.2009-8.2010
Shift Manager
Provide Great Customer Service.
Train and coach employees.
Answering phones and Greeting Customers
Responsible for shift schedule to include: work station assignments/rotations, employee training, employee breaks, back-up for absent employees, and shift rotations.
Responsible to meet shift production goals.
Make adjustments as necessary during shift.
Ensure a clean and safe work area.
Complete shift paper work.
Oversee daily preparation of cashier reports, payroll and other daily, weekly and monthly reports.
Private Client, Grayling MI 10.2006-9.2007
Graphic Designer
Illustrated, designed and printed advertisements for upcoming events.
Worked to tight deadlines and provided on-call support at busy times for event projects.
Promoted, designed and developed web presence for existing clients.
Private Client, Gaylord MI 8.2006-8.2008
Graphic Designer
Illustrated, designed and printed advertisements for upcoming events.
Designed album covers, Premier posters and website illustration.
Successfully took over directing design of corporate id and promotional pieces, bringing in a fresh new style.
Promoted, designed and developed web presence for existing clients.
Private Clients 1.1999-2012
Childcare / Caretaker
Supervising several persons: ages newborn to elderly
Organizing activities and projects
Scheduling appointments
Feeding and Bathing
Housekeeping
Education
Kirtland Community College, MI 8.2003-5.2004
Certificate in Computer Graphics
Kirtland Community College, MI 8.2007-5.2009
Associate in Applied Science: Graphic Design
Delta College, MI 8.2009-7.2011
Associate in Applied Science: Graphic Design/ Web Development
University of Phoenix 08.2011-Present
Associate of Arts with a concentration in Information Technology/ Web Design
Associate of Arts with a concentration in Information Technology/ Programming
Associate of Arts with a concentration in Information Technology/ Networking
Key words: Graphic, Web, Designer, MS Office, Adobe, Photoshop, Elements, Organizer, restoration, programmer, networking, art, crafts, customer service, filing, phones, abstract...
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