Customer Service Sales

LaQresha Harold

Email: ********@***************.***

Address:

City: Clarksville

State: TN

Zip: 37042

Country: USA

Phone: 214-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated sale associate looking to achieve sales targets and contribute to long-term business growth through premium customer service and maintenance of store standards. Friendly and enthusiastic Retail Sales Associate. Highly successful at outselling and promoting new products. Energetic sale associate with a strong background in retail sales, fashion merchandising and customer service support. Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process. Energetic associate highly knowledgeable about the latest fashion trends. Successful at building a strong customer following, thus increasing repeat business. Team-oriented Retail Sales Associate who works well in a collaborative environment, yet thrives on personal sales achievements.

Educational Background:

High School Dipolma from South Oak Cliff H.S., Dallas TX 1/2001 to 6/2009 (Spanish)

Job History / Details:

Summary

Motivated sale associate looking to achieve sales targets and contribute to long-term business growth through premium customer service and maintenance of store standards.

Friendly and enthusiastic Retail Sales Associate. Highly successful at outselling and promoting new products.

Energetic sale associate with a strong background in retail sales, fashion merchandising and customer service support.

Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.

Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.

Energetic associate highly knowledgeable about the latest fashion trends. Successful at building a strong customer following, thus increasing repeat business.

Team-oriented Retail Sales Associate who works well in a collaborative environment, yet thrives on personal sales achievements.

Highlights

Customer service-oriented

Cash register familiarity

Perfect attendance record

People-oriented

Detail-oriented

Dedicated team player

Sales experience

Goal-oriented

Reliable and dependable

Positive outlook

Cheerful and energetic

Experience

September 2012 to 9/27/2012 12:00:00 AM

Macy's Clarksville, TN

Sales Associate

Greeted customers in a timely fashion while quickly determining their needs.

Received and processed cash and credit payments for in-store purchases.

Recommended merchandise to customers based on their needs and preferences.

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Responded to customer questions and requests in a prompt and efficient manner.

Engaged with customers in a sincere and friendly manner.

Shared product knowledge with customers while making personal recommendations.

Demonstrated that customers come first by serving them with a sense of urgency.

Worked as a team member to provide the highest level of service to customers.

Built relationships with customers to increase likelihood of repeat business.

Verified that all merchandising standards were maintained on a daily basis.

November 2010 to January 2012

Macy's Dallas, TX

Sales Associate

Greeted customers in a timely fashion while quickly determining their needs.

Recommended merchandise to customers based on their needs and preferences.

Received and processed cash and credit payments for in-store purchases.

Responded to customer questions and requests in a prompt and efficient manner.

Contacted other store locations to determine merchandise availability.

Engaged with customers in a sincere and friendly manner.

Prioritized helping customers over completing other routine tasks in the store.

Worked as a team member to provide the highest level of service to customers.

Maintained friendly and professional customer interactions.

October 2009 to July 2010

Waffle House Inc. Desoto, TX

Waitress

Consistently provided professional, friendly and engaging service.

Assisted guests with making menu choices in an informative and helpful fashion.

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Displayed enthusiasm and knowledge about the restaurant's menu and products.

Appropriately suggested additional items to customers to increase restaurant sales.

Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.

Answered questions about menu selections and made recommendations when requested.

Continually monitored dining rooms for seating availability, service, safety and well-being of guests.

Routinely checked menus to verify they were current, clean and wrinkle-free.

Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.

Education

2009 South Oak Cliff H.S. Dallas, TX

High School Diploma

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