Customer Service High School

Jessica Marie Nogueiras

Email: ********@************.***

Address:

City: Pembroke Pines

State: FL

Zip: 33028

Country: USA

Phone: 954-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Learn secretarial skills, multi-tasking with attention to detail, develop and maintain professional working relationships with the public, co-workers, supervisors and executives. I am very motivated and am willing to learn.

Educational Background:

High School Dipolma from Pembroke Pines Charter High, Pembroke Pines FL 1/2001 to 4/2008 (Child Care)

High School Dipolma from Broward College, Pembroke Pines FL 1/2001 to 9/2012

Job History / Details:

Career Focus

Learn secretarial skills, multi-tasking with attention to detail, develop and maintain professional working relationships with the public, co-workers, supervisors and executives. I am very motivated and am willing to learn.

Summary of Skills

Appointment setter, Telemarketer

Cashier

Customer Service/ Administrative Assistant

Receptionist

Waitress/ Cocktail Waitress as well as some Bartending

Proficient In Office Word, Word Perfect, Excel and Power Point.

Fluent In English and Spanish

Education and Coursework

2008 Pembroke Pines Charter High Pembroke Pines, FL

High School Diploma

Broward College Davie, Fl

Associate of Arts Child Care

Experience

January 2012 to May 2012

South Florida Taxes Pembroke Pines, Fl

Receptionist/ Tax Specialist

Answering Phones/ Multiple calls at a time / Taking Messages

Being Able to translate with all customers

Using Word/ Excel/ Spread sheets

Prepare any and all documents needed to be mailed

Update Office Calender daily

Order Office Supplies

Tax specialist

May 2010 to April 2011

Nation Wide Auto Guard Plantation, Fl

Receptionist/ Assistant Manager

Answering Multiple Phone Calls at a time

Organize Contracts for signatures

scan and email documents to corresponding departments

send packages/ important documents/ urgent letters

Assist maintenance department with files, Invoce, Owner request sheets

Order supplies/ as well as go buy them

meet with any client who request a spanish speaking individual

June 2009 to April 2010

Ra Sushi Pembroke Pines, FL

Waitress/ Cocktail Waitress

Waiting on tables

Customer Service skills

Cash Handling

Cocktail Waitress/ Learn Wine, Beer, and Cocktail drinks

Work 40 Plus hours

Memorizing Menu, describing perfectly how each entree tastes

November 2008 to May 2009

Brio Tuscan Grill Pembroke Pines, Fl

Waitress

Waiting on Tables

Cash Handling

Good People Skills

Lunch and Dinner Shifts

Memorized full menu

Carrying trays/ delivering drinks

after work side jobs

December 2007 to April 2008

H&R Block Pembroke Pines, Fl

Receptionist

Sessional Job / 2 years in a row

Filing and answering calls

Call clients to confirm appointments

Cash handling

Reconciling of cash drawer every night

Computer software Programs

Collating of Office Brochures

January 2006 to April 2008

Glamour Shots Sunrise, FL

Makeup Artist/ Hair Stylist/ Sales

Make Up Artist

Hair Stylist

Computer and phone call appointments

Sales/ Communication

People Skills

Worked 10 hours a day /5 to 6 days a week

Languages

Bilingual Spanish/ English

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