Customer Service Manager
Resume:
Chris Wilkinson
Email: ********@*************.***
Address:
City: Highland
State: IL
Zip: 62249
Country: USA
Phone: 618-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
I am a hard worker with extensive drive for perfection. The skills that I have obtained throughout my college level, and professional level experiences have greatly aided in my ability to create the most efficient work place environment possible. I have a sufficient background in media in such fields as television & radio production; along with the writing aspect of production as well. I have extensive experience working in high pressure situations due to my working alongside Fox Sports networks during live broadcasts for Major League Baseball competitions. Overall, I believe that I can handle any task that comes my way with my personable demeanor, positive work place attitude, and dedication to hard work.
Educational Background:
High School Dipolma from Western Kentucky University, Bowling Green KY 1/2001 to 12/2011 (Broadcasting)
Job History / Details:
Professional Summary
I am a hard worker with extensive drive for perfection. The skills that I have obtained throughout my college level, and professional level experiences have greatly aided in my ability to create the most efficient work place environment possible. I have a sufficient background in media in such fields as television & radio production; along with the writing aspect of production as well. I have extensive experience working in high pressure situations due to my working alongside Fox Sports networks during live broadcasts for Major League Baseball competitions. Overall, I believe that I can handle any task that comes my way with my personable demeanor, positive work place attitude, and dedication to hard work.
Skill Highlights
Data management/File records maintenance
Computer/Technology proficient
Strong verbal communication
Creative conflict resolution
Efficiency in communication
Linear and Non-Linear Editing
Television/Radio Production proficiency
Multi-task management
Customer satisfaction
Extensive time management skills
Great people person
Studio/Field camera operation
Education
2011 Western Kentucky University Bowling Green, KY
Bachelor of Arts Broadcasting
Professional Affiliations
Major League Baseball Advanced Media
Member, Alumni Association of Western Kentucky University
Experience
February 2012 to September 2012
Major League Baseball Advanced Media St. Louis, MO
Pitch F/X Operator
This job requires a great deal of technical knowledge blended with extensive baseball aptitude in a high-pressure professional environment. My duties include understanding computer systems and the processes that go into providing data for the Major League Baseball stats department. I maintain appropriate computer graphics and aspects of the software in order to provide the most efficient pitch data possible. In addition to these duties, I work alongside Fox Sports Midwest, and all of the incoming production companies that assist their respective road team. I provide pitch location, data, speed, trajectory, pitch count, and sponsor graphics for both the home and road telecasts simultaneously. This job requires extensive multi-tasking skills and proficient communication skills.
August 2012 to December 2012
WBKO-TV Bowling Green, KY
Journalist/Videographer/Producer Intern
During my internship at WBKO-TV, I assisted the reporters with all aspects of television news production. I pitched story ideas in the daily morning meetings and shadowed the reporters as they worked on their daily stories in the community. When I wasn't assisting a reporter with shooting their stand-ups or editing their news packages, I was helping the producers create their run-downs for the newscasts that night. I would make phone calls to prospective interviewees and set up times and places for these meetings. Additionally, I would occasionally run a camera during the newscast and would sometimes run the teleprompter for the anchors.
May 2005 to August 2009
Affordable Residential Communities Alton, IL
Maintenance
This job was seasonal work each summer between 2005-2009. The job required skills in landscaping, painting, roofing, construction, vehicle maintenance, and resident communication for a nationally owned mobile home park. This job highly benefited me in my abilities in maintaining a sufficient living environment by keeping me educated on basic home repair and up-keep of my yard.
August 2007 to August 2008
Gap Outlet Nashville, TN
Shipment/Stock Handler
This job created efficient skills in communication, customer service skills, and time efficiency. My duties included opening boxes of shipment and taking the merchandise to the store floor. Time management along with efficiency in knowledge of merchandise were crucial to maintaining a positive work place. I was also to sell Gap Outlet credit cards to customers, requiring excellent people skills.
References
Sandy Zinn, Senior Manager, MLB Stats Operations, New York, NY
Professor James LeTourneau, Western Kentucky University, Bowling Green, KY
Casey Wheeless, News Reporter, WBKO-TV, Bowling Green, KY
Assistant Professor Ron Demarse, Western Kentucky University, Bowling Green, KY
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