Administrative Assistant Customer Service

Melissa Wright

Email: ********@************.***

Address:

City: Philadelphia

State: PA

Zip: 19145

Country: USA

Phone: 267-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Personable and energetic food serving professional looking to return to the health care field. Versatile, hardworking, multi-task oriented medical billing specialist - collector - administrative assistant with over 2 years experience.

Educational Background:

High School Dipolma from South University, Royal Palm Beach FL 1/2001 to 12/2010 (Physical Therapy Assistant)

High School Dipolma from Ocean County College, Royal Palm Beach FL 1/2001 to 9/2012

High School Dipolma from Philadelphia University, Royal Palm Beach FL 1/2001 to 9/2012

Job History / Details:

Professional Summary

Personable and energetic food serving professional looking to return to the health care field. Versatile, hardworking, multi-task oriented medical billing specialist - collector - administrative assistant with over 2 years experience.

Core Qualifications

Prioritizing/managing deadlines

Organizational skills

Attention to detail

Calendar management

Phone communication

Customer service

Alphabetical/numerical filing

Case management

Healthcare insurance billing

Medicare coding/billing

Chart preparation/filing

ICD 9 codes

UB92/HCFA forms

Computerized charting

Accounts payable/receivable

Experience

September 2008 to March 2011

Rehab Solutions, LLC Boynton Beach, Florida

Office Manager

Responsible for patient case management. Coded and billed treatments to Medicare and patients' secondary insurance plans. Responsible for all accounts payable/receivable. Multi-tasked general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients. Organized, updated and maintained over 200 patient charts. Performed monthly inventory and maintained office and medical supply counts. Ensured HIPAA compliance. Maintained patient privacy and confidential patient information.

July 2006 to April 2007

Elite Home Health of the Palm Beaches Boca Raton, Florida

Staffing Coordinator

Created and maintained all absentee calendars, agency nurse schedules and staff meeting minutes. Coordinated schedules of 6 disciplines (inlcuding 40-60 staff members) to patients home health cases. Corresponded daily with MD's to receive orders and relay messages to appropriate disciplines. Implemented multiple organizational policies and procedures. Ensured HIPAA compliance. Recorded patients' medical history, vital statistics and test results in medical records. Organized, updated and maintained over 200 patient charts.Performed monthly inventory and maintained office and medical supply counts. Multi-tasked general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.

Education

South University Royal Palm Beach, Florida

Physical Therapy Assistant

January 2010 to December 2010

Ocean County College Toms River, New Jersey

Accounting/Sociology

September 2000 to December 2000

September 2001 to December 2002

Philadelphia University Philadelphia, Pennsylvania

Design

January 2001 to June 2001

References

References available upon request.

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