Maria Tohom
Email: ********@**************.***
Address:
City: Houston
State: TX
Zip: 77036
Country: USA
Phone: 832-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
-Energetic and reliable office manager skilled with working with a diverse group of people. -Enthusiastic and well-organized Administrative Assistant with solid background in data entry, schedule management and event planning. -Highly organized and meticulous Administrative Assistant with experience in corporate office setting. -Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.
Educational Background:
High School Dipolma from Southwest High School, Houston TX 1/2001 to 8/2011 (Medical Field)
High School Dipolma from Houston Community Collage, Houston TX 1/2001 to 9/2012
Job History / Details:
Career Overview
-Energetic and reliable office manager skilled with working with a diverse group of people.
-Enthusiastic and well-organized Administrative Assistant with solid background in data entry, schedule management and event planning.
-Highly organized and meticulous Administrative Assistant with experience in corporate office setting.
-Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.
Skill Highlights
-Large cash/check deposits
-Cash management
-Store maintenance
-Credit card processing
-Fast learner
-Skilled multi-tasker
-Microsoft Outlook, Word and Excel
-Extremely organized
-Microsoft Office skills
-Spreadsheet development
Administrative support
Schedule management
Meets/exceeds goals
Worker's compensation
Insurance eligibility verification
Filing and data archiving
Insurance processing
Claims appeal procedures
Microsoft Office skills
Core Accomplishments
Administration
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Data Entry
Reviewed and updated client correspondence files and scheduling database.
Customer Service
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Administration
Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
Professional Experience
August 2011 to August 2012
Farmers Insurance Houston, Tx
Receptionist/Administrative Assistant
-Experience in Auto, Home, Life and Commercial insurance
-Updated clients accounts and information on a daily basis.
-Managed incoming and outgoing calls for busy office.
-Scheduled and confirmed appointments
-Reduced overhead by taking on more responsibility with creative and administrative projects.
-Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.
-Developed new customer relations through telephone contact and sales activity.
January 2008 to August 2011
Chevron Houston, Tx
Cashier/Managers Assistant
-Handed large cash
-Close Shift
-TABC certificate
-Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
-Received and processed cash and credit payments for in-store purchases.
-Hired and trained all sales staff for new store location.
-Order merchandise for store
Education
2011 Southwest High School Houston, Tx
High School Diploma
-PowerPoint classes
-Teachers Assistant
Houston Community Collage Houston, Tx
Medical Field