Manager Customer Service
Resume:
Warehouse Pro/Forklift Certified (Sacramento)
Date: 2012-09-27, 12:25PM PDT
**********@*****.***
Michael Freeman
Sacramento CA 95838
Primary: 916-***-****
**********@*****.***
Targeting Entry-Level IT & Warehouse Positions
Soldering Technician
Data Cabling Technician
Low-Voltage Technician
Electronics Technician
Education
A.S., Electronic Systems Technology, American River College
Currently Pursuing
Emphasis On: Electronics, Robotics, & Fiber Optics
Scope: Basic Soldering & De-Soldering; PCB, PTH, SMT, IC, Connectors, Transistors, & Components. High-Tech Soldering, Telecommunications Cabling, Basic Electricity, Basic Electronics, Basic Robotics, assembly of CAT5E, RCA, BNC, &
PL259 COAX Cable Connectors
Technology & Certifications Summary
Computer Hardware & Hard Skills:
Including but not limited to;
Troubleshooting, general repair, component repair & replacement, assembly, disassembly, upgrading of parts &
components, & maintaining overall system stability
Computer Software & Soft Skills:
Including but not limited to; Troubleshooting, System Recovery, File & Program Recovery, Virus & Spyware Removal,
Installing, Uninstalling, Upgrading, Downgrading, Replacing, & Maintaining Overall System Stability.
Operating Systems & Software Familiarity:
Microsoft - Windows; ME/XP/XP Pro/Vista
Microsoft - Office Suite 2003 & 2007; Outlook, Word, Excel, Access, Power Point
IMAP Inventory - Internal Global Interface for tracking Inventory in all aspects
Certifications Already Completed:
Leviton - Network Solutions - Copper Communications Cabling Systems - Certification - 2010
Basic Electronics & Telecommunications - Certification - 2010
Home Technology Integration - Certification -- 2010
PTH Soldering - Certification - 2009
Additional Notable Training & Skills:
Forklift Operator - Class I-V - Certification - 2009-2012
General Typing - 40+ WPM / 10-Key Typing - 50+ WPM
Career profile
Certified Forklift Operator
Pacific Seafood -- North Sacramento, CA
January 2012 -- July 2012
Job duties consisted of but were not limited to operation of forklift in freezer and cooler conditions, proper charging and maintenance procedures for all equipment, proper rotation of all seafood products, constant product rotation in pick slots, keeping pick slots and isles clear of garbage and debris, operation of recycling equipment including cardboard and plastic bailers and trash compactor. I was also responsible for end of night breakdown and general cleaning.
Warehouse Manager/Technician
Diebold, Inc. - West Sacramento, CA
July 2009 -- December 2011
My job function for this company was to de-palletize all equipment with the use of a propane forklift and ready them for the install team to pick up and deliver to jobsite and install, I also re-palletized all return equipment track and clearing from system for credit. This position included extensive use of power tools, repairing most equipment in the field, shipping and receiving of all freight, ordering all materials needed for warehouse, quarterly inventory audits, troubleshooting security systems and some field installations.
From January 2007 To June 2009
I was a stay at home dad.
Warehouse Manager
Solar Industries - Sacramento, CA
May 2002 -- December 2007
In this position I coordinated daily wholesale inventory deliveries throughout California, assigned routes and delivery quantities to each driver, specified which deliveries went to which locations/departments, prepared customer invoices and edited, adjusted, and credited invoices as necessary. I was also in charge of receiving returned, damaged, and/or deficient property and replenishing the wholesaler with a replacement item in a timely manner. Position included some employee supervision in regards to coordinating front office staff and ensuring staff demonstrated genuine and friendly customer service to inquiring clients and scheduling breaks for front office staff as needed. Maintenance of the warehouse included but was not limited to stocking, rotating, pulling ordered items, keeping grounds and equipment sanitary and up to code.
Security Supervisor
Adesa Auto Auction -- Chandler, AZ
December 2000 -- January 2002
In this position I ensured the offices, auction building and grounds were secured at all times by means of hourly patrols, communication with other guards to ensure full coverage of grounds, completing incident reports, monitoring surveillance cameras and equipment, checking for unlocked doors, and maintaining radio contact with the main gate. I also verified identification badges of visitors and employees, escorted unauthorized parties to proper area/department, issued temporary identification badges for new employees and new clients, issued violating vehicle/parking citations and arranged for cited vehicles to be towed and/or removed from the property. I was also responsible for the daily completion of shift activity and incident logs.
Fleet Manager
Sullivan Motor Company -- Phoenix, AZ
July 1999 -- December 2000
In this position I was responsible for the safe delivery of high value automobiles to various auto auctions/dealers in the Phoenix area. I monitored and directed a group of drivers, assigning each person various routes/schedules, coordinated communications by use of cell phone/pager assignment, kept in constant contact with all drivers to verify delivery times and arrival of each driver, maintained service and delivery logs in regards to vehicles which have been successfully delivered, and vehicles still waiting to be delivered. I was also responsible for updating inventory, filing of customer invoices and information, preparing vehicle for delivery by scheduling car detailing services and any necessary repairs, and completing sign out log for automobile, driver, keys, etc.
Contact this candidate