Robin Newman

Email: aboub7@r.postjobfree.com

Address:

City: Ocala

State: FL

Zip: 34475

Country: USA

Phone: 352-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced Supervisor with extensive wireless communication expertise and networking knowledge. Educational background in Information Technology and Forensic Science.

Educational Background:

High School Dipolma from American Intercontinental University, Hoffman Estates IL 1/2001 to 5/2012 (Information Systems)

High School Dipolma from American Intercontinental University, Hoffman Estates IL 1/2001 to 10/2012

Job History / Details:

Professional Profile

Experienced Supervisor with extensive wireless communication expertise and networking knowledge. Educational background in Information Technology and Forensic Science.

Qualifications

Professional background in:

Interviewing/Hiring

Coaching and Developing Employees

Managing up to 22 Subordinate Employees

Training Sales Techniques

Investigative Techniques

Employment Labor Laws

Employee Discipline Delivery

Processing Employee Termination

Representing Employer in Unemployment Hearings

Areas of Expertise:

Teamwork and Collaboration

Strong Verbal Communication

Excellent Written Communication

Legal Documentation Standards and Techniques

Presentations

Conflict Resolution

Wireless Equipment

Wireless Networking

Wireless Technologies

Residential Phone Lines

Residential Internet Services and Equipment

Residential Cable Services and Equipment

Relevant Experience

Excel under Pressure:

Working to strive towards sales goals in an evolving technological environment while juggling administrative duties and a constant shift of the area of focus on priorities

The ability to make sound business decisions under pressure

Computer Proficiency:

Use of Microsoft Suite on a daily basis

Proficient in MS Word, MS Excel (expert), MS Outlook, MS Powerpoint

Proficient in Corporate Billing, Troubleshooting, and Corporate Policy and Procedure Databases

Proficient in use of numerous applications simultaneously to complete detailed tasks that require multi-tasking with several systems

Effective Communication:

Setting clear, concise expectations for employees

Coaching areas of performance improvement

Providing Constructive/Corrective Feedback

Interviewing for Investigations

Effective Presentations

Documentation:

Written Documents to Communicate Sales Goals/Percent of Attainment of Sales Goals

Legal Documentation of Coaching/Feedback Sessions

Legal Documentation for Investigations

Documentation Within Corporate Legal Guidelines

Disciplinary Documentation

Experience Writing Documents Used in Court Hearings

Experience

January 2008 to Current

AT&T Mobility Ocala, FL

Team Sales Manager

Conducted Interviews for Employment Candidates

Made Corporate Hiring Decisions on Behalf of the Employer

Provided On-site Training for New Hires

Monitored Performance of Employees

Identified and Coached Skill Gaps

Provided Coaching and Corrective Action for any Violations of Corporate Policies

Documented Discussions with Employees, Many of Which Were Used in Court Hearings

Wrote and Delivered Formal Disciplines

Processed Employee Terminations

Represented Employer in Unemployment Dispute Hearings

Collaborated with The Union and Upper Leadership

April 2006 to December 2007

Watts-Flowmatic Systems, LLC Dunnellon, FL

Shipping Clerk

Operated a Forklift

Unloading/Loading of Transport Trucks

Stocking Inventory

Inventory of Parts

Pulling and Packaging Orders

Processing Shipping Orders via UPS/FedEX/DHL

Occasional Assistance in Assembly with Assembly of Custom Water Filtration/Reverse Osmosis Systems

July 2005 to April 2006

Wayne's Custom Cabinets Dunnellon, FL

Cabinet Builder/Finisher

Unloading Materials When Delivered

Stocking Materials

Building Cabinet Face Frames by Blueprint

Attaching Cabinet Face Frames by Blueprint to Fit into Kitchen Print

Use of Routers, Miter Saws, and Sanders to Prepare for Finishing

Staining and Clear-Coating

Building and Laminating Counter tops

Building, Assembling and Finishing Granite Counter Tops

Removal of Existing Cabinets in Homes

Loading/Transporting/Unloading Finished Products

Installation of Cabinet Sets and Counter Tops

May 2004 to June 2005

Watts-Flowmatic Systems, LLC Dunnellon, FL

Assembly Technician

Pulling Components from Warehouse Needed to Build Orders

Assembly of Components, such as Flow Control Valves/Shut Off Valves

Systematic Assembly of Reverse Osmosis Systems for Custom Orders

Packaging of Completed Orders

Stocking Custom Orders

Assisting with Pulling Orders/Packaging

Education

2010 American Intercontinental University Hoffman Estates, IL

Associate of Science Information Systems

Business Administration/Information Systems

Focus on Computer Forensics

2012 American Intercontinental University Hoffman Estates, IL

Bachelor of Science Criminal Justice

Criminal Justice/Forensic Science

Focus on Cybercrime Identification/Prevention

Affiliations

Member of AIU Alumni 2010-2012

Member of AIU Management Club 2009-2012

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