Manager Customer Service
Resume:
John Seavey
Email: ********@**-********-********.***
Address:
City: Springfield
State: OH
Zip: 45502
Country: USA
Phone: 937-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Automotive oriented manager with 35 years experience. Areas of expertise include parts manager of over 15 years. Parts assistant manager over 4 years. Years of parts clerk(counter parts) work. Customer focused. Other areas of job experience is as follows. Inventory control, Stock rotation, Forklift operations of 7 types, Ebay/Internet sales 10 years, Auto/Truck/Trailer Mechanical work and repairing 35 years, Auto Body work and Painting 35 years, Building and restoring Antique, Classic and Muscle cars 35 years, Detailing autos/trucks, Home repairs(major and minor) and Yard improvements(major and minor).
Educational Background:
High School Dipolma from Clark State, Springfield OH 1/2001 to 1/1983 (Mechanical Engineering)
Job History / Details:
Summary
Automotive oriented manager with 35 years experience. Areas of expertise include parts manager of over 15 years. Parts assistant manager over 4 years. Years of parts clerk(counter parts) work. Customer focused. Other areas of job experience is as follows. Inventory control, Stock rotation, Forklift operations of 7 types, Ebay/Internet sales 10 years, Auto/Truck/Trailer Mechanical work and repairing 35 years, Auto Body work and Painting 35 years, Building and restoring Antique, Classic and Muscle cars 35 years, Detailing autos/trucks, Home repairs(major and minor) and Yard improvements(major and minor).
Skills
Computer literate
Consistent work history
Customer relationship building
Customer service experience
Data analysis tools
Direct labor crew training
Employee performance reviews
Equipment problem resolution
Strong interpersonal skills
Strong mechanical skills
Strong organizational skills
Strong team player
Strong work ethic
Strong written and verbal communication skills
Supervisory experience
Team player
Technical school training
Timely project completion
Welder certificate
Deadline driven
Manual labor skills
Industry safety equipment
Inventory control practices
Establishing goals and setting priorities
Establishing goals and setting priorities
Good judgment
PC skills, forklift, Customer relationship, inventory, stock, bills, returns and always quality work
Internet research
Extensive experience with forklifts, computers, mechanics,auto body work and painting, detailing, shipping and receiving, inventory and stock controls is a A .Extensive experience with tools, handle, air and power. OSHA regulatory compliance in 7 types of forklifts.
Strong mechanical aptitude
Dependable independent worker
Excellent plan comprehension
Customer service skills
Good at following instructions
Fast learner
Good mechanical aptitude
Good verbal/written communication skills
Power tools
Have own tools
High school diploma
OSHA Certified
Production line/assembly line forklift experience
Proficiency with mechanical and electric tools
Accomplishments
35 years experience Antique, Classic, Muscle cars and parts. 20 years experience automotive cars and parts. 20 years experience light and medium duty trucks and parts, 12 years experience of heavy and over road truck parts, 28 years experience of forklifts of at least 8 types, Mechanical training, auto body work, painting and welding certified. Managing and training.
Experience
November 2002 to Current
R & J Auto and cvsmuscle Springfield, Ohio
Manager/CEO/Owner/operator
Managed and trained many people for organized service for customers. Customer is always first!
September 2011 to May 2012
Exel Corp. Springfield, Ohio
Production sealing and loading
I was in charge of sealing, packing and loading 1,500-3,000 packages a day. Hand loaded and trailer sealing. I set new company records on all 3 of production(country wide nation records). I reached new heights for company for production.I set all 3 records by myself(all 3 at same time) doing all myself, not with help. Sometimes reaching over 300 items per hour for each stage on my own. I was told I was doing the work of 3 1/2 to 5 people everyday and did a A job everyday.
February 2007 to August 2008
Clark County Humane Society Springfield, Ohio
Shelter work/maintenance/CCHS head dog Worden training
Shelter maintenance, Animal care and feeding, Dog and Cat adoptions, Shelter cleaning and yard work, Putting animals to sleep and deposing(sorry to say and hated that part). Picking up deceased animals from vet offices and clinics(hated this part also)! Giving animals shoots and medications daily.Loving and caring for animals that needed help and a strong home!
November 2003 to August 2005
Springfield Ford Springfield, Ohio
Parts clerk/Assistant parts Manager
Responsible for parts orders, claims, returns, stock rotations and inventory control. Loading and unloading all stock and returns. Handling parts deliveries and drivers. Maintaining and clean and productive department everyday.
January 1991 to November 2002
Whites Ford Navistar Urbana, Ohio
Ford parts manager
All duties of controlling parts inventory, claims, returns, employee's, training, Maintaining a smooth department of customer happiness. Rotation of stock and inventory. Running of folk-lifts daily for loading and unloading.
July 1988 to December 1990
Shoemaker Ford Springfield, Ohio
Parts clerk/Assistant Manager/parts Manager
Responsible for ordering all stock, all parts returns, all parts claims. Loading and unloading stock and returns with folk lifts(certified on 8 of them now) and maintaining and clean customer areas.
November 1983 to July 1988
Jerry Tackett Lincoln-Mercury-Isuzu Springield, Ohio
Parts Counter Clerk/Driver/Isuzu Parts Manager
* Parts counter clerk
* Driver- Parts delivery
* Wrecker Operator
* Detail Department- Body shop
* Mechanic
* Service writer
* Isuzu parts manager
Education and Training
1983 Clark State Springfield, Ohio
High School Diploma Mechanical Engineering
One and a half years of major studies while working part time and JVS courses for 6 months and certified for Auto body work,painting and welding.
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