*rdJonathan Garcia
Senior Program Manager - Xbox
Location
Greater Seattle Area
Industry
Computer Software
Overview
Current
Senior Program Manager - Xbox at Microsoft
Past
Senior Program Manager Bing.
com
user experience team at Microsoft
Program Manager II Windows user experience team at Microsoft
Product Manager at Dassault Systemes
Project Manager at Dassault Aviation
Software Development Engineer at Schlumberger
Software Development Engineer at MAPI Research Institute
Software Development Engineer at Proteus Web
Software Development Engineer at Itex Corp.
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Education
Institut national des Sciences appliquees de Lyon
Institut national des Sciences appliquees de Lyon
EURINSA
Connections
500+ connections
Public Profile
http://www.linkedin.com/in/jonathangarcia88
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Summary
Over 12 years of international software industry experience directing the development of
world class consumer software and online services. Seasoned senior program manager with an
excellent track record of leading cross functional teams from vision to completion.
Outstanding passion for consumer products and technology enabling me to develop new
solutions to satisfy more customers. Experience in defining product vision, roadmap and
user experience.
Extensive Computer Science skills backed by significant professional experiences in
software engineering (design, development and test), solution architecture and application
development.
Demonstrated program management and leadership abilities. Excellent project manager at
ease driving waterfall or agile engineering schedule. Motivated team leader driving v-
teams to success.
Proven customer empathy; ability to break down requirements into scenarios and
features. Know how to obtain and analyze customer data.
Excellent communication and interpersonal skills; recognized team player able to
communicate efficiently from developers to C-level executives. Experience working with
international teams.
Specialties
Product vision, Project management, Functional specifications,,User experience design,
Cross group collaboration, International communication, Mentoring, Leadership / team
building, External customer engagements
Experience
Senior Program Manager - Xbox
MicrosoftJanuary 2012Present (6 months) Redmond, WA
Working on Xbox dashboard
Senior Program Manager Bing.com user experience team
Microsoft
Public Company; 10,001+ employees; MSFT; Computer Software industry
February 2009January 2012 (3 years) Redmond, WA
Responsible for shipping the new iconic Bing branded homepage on Bing launch. Lead cross
team (development, artist, content and marketing) under tight deadline. New homepage was
shipped on time to support multimillion dollar marketing campaign and was core focus of
the campaign.
Explored and delivered many significant Facebook and Bing.com integrated features:
Delivered v1sharing integration (presented at 2009 company meeting)
Delivered v1 integration with Facebook Connect & Instant Personalization to power
people search and like answer. Launch was presented by Mark Zuckerberg. Significant
milestone for Bing that now brings over 25 millions signed-in users monthly.
Program Manager II Windows user experience team
Microsoft
Public Company; 10,001+ employees; MSFT; Computer Software industry
April 2005February 2009 (3 years 11 months)
As an experienced program manager in the Windows team, I have jump started, designed and
shipped several cutting edge v1.0 features in Windows Vista and Win7. I have worked mainly
in the area of Natural interfaces (NUI) (Windows Speech Recognition) and integration of
web services on the desktop (IE8 Accelerators). I am one of the inventors on two patents
related to web services integration and speech recognition.
Key demonstrated skills:
Defining customer scenarios: The Win7 scenarios I identified generated some of the
highest customer interest worldwide compared to all the other Win7 scenarios.
Design: In Vista and Win7, I have designed features that delighted customers. A recent
UX study showed that one of my Win7 design that combined voice, touch & accelerators
generated by far the highest satisfaction and excitement from end-users.
Drive technical teams: Through the Vista and Win7 product cycles, I gave dev and test
clear directions on the end result expectations through detailed feature spec.
Cross-group: In order to turn scenarios into features in Windows 7, I successfully
created win-win partnership with quality partners like Internet Explorer, MS Hardware,
Speech Component Group. I setup a communication, bug management and spec review process to
ensure that all teams were working healthily together.
Project Management: As an experienced project manager, I am known to deliver on time,
setup or improve processes to increase quality and do the right trade off while keeping
the customer in mind. In Vista, I setup a new process to dramatically boost the quality of
our localization. In Win7, I minimized cross-group collaboration risk by setting up a
weekly summary email with the IE team, recapping new bugs, fix ETA, RI status. All my Win7
deliverables were delivered ahead of schedule.
Mentoring: I enjoy helping peers reach their full potential. I mentored interns and new
program managers.
Product Manager
Dassault Systemes
Privately Held; 5001-10,000 employees; DSY; Computer Software industry
September 2003 April 2005 (1 year 8 months) Charlotte, North Carolina Area
Directed the product launch of several new bleeding-edge enterprise softwares, which
required working worldwide across different groups (development, test, marketing, sales).
Collaborated closely with executives to refine product strategy and vision. Supervised
product development to ensure highest product quality and on-time shipping. Designed,
developed and delivered marketing and technical collaterals. Maintained release plan and
release content description. Conveyed product strategy to market analysts and delivered
technical presentations to customers. Leveraged customers feedback to influence strategic
decisions.
Key Accomplishments
* Excellent market adoption: new products adopted by major companies within 6 months
after launch.
* Repeatedly praised by my management and executives for performing beyond expectations.
* Consistently developed strong, sustainable relationships with R&D and our executives.
Project Manager
Dassault Aviation
Privately Held; 5001-10,000 employees; Aviation & Aerospace industry
February 2002 September 2003 (1 year 8 months) Paris Area, France
Audited Chrysler s needs in terms of XML content management software. Developed and
delivered AS-IS / TO-BE document. Gathered requirements and translated them into product
enhancements specifications using UML. Evaluated different solutions for enterprise
application integration and elected IBM WebSphere. Carried out a proof of concept and
conducted a workshop with Chrysler. Developed the implementation roadmap.
Key Accomplishments
* Dassault Systemes account manager praised my leadership, technical and presentation
skills.
* Managed the project and delivered it on time. Consistently demonstrated customer
empathy.
* Convinced IBM WebSphere representatives to develop a strategic partnership with us.
* Recognized for my consulting and technical skills in EAI & XML.
Software Development Engineer
Schlumberger
Public Company; 10,001+ employees; NYSE:SLB; Oil & Energy industry
September 2000November 2001 (1 year 3 months) Austin, Texas Area
Entrusted with the development of two applications for a new real-time data acquisition
software. Conducted pain analysis with end-users of previous generation software.
Engineered the applications following the RUP methodology; in charge of use cases,
functional specifications, design, development (C++/VB/COM+) and test.
Key Accomplishments
* Greatly improved quality of the final product resulting in outstanding end-users
satisfaction.
* Quickly came up to speed with writing code with new architecture concept and language.
* Recognized as a productive software engineer. I was offered a full-time position.
Software Development EngineerMAPI Research Institute
Nonprofit; 11-50 employees; Nonprofit Organization Management industry
September 1999July 2000 (11 months) Lyon Area, France
Software Engineer
In charge of a research project in the medical field aiming at using XML semi-structured
documents as a flexible user interface to structured databases. Leveraged existing
research project and exchanged ideas with renowned worldwide XML experts. Based on my
findings, I designed and developed a prototype in JAVA.
Key Accomplishments
* Received honors for the research project.
* Presented the project at an international convention and I was published.
* Praised for my creative mind, my excellent interpersonal skills and my attention to
details.
Software Development EngineerProteus WebApril 1999September 1999 (6 months) London, United Kingdom
Created and deployed Server-based internet applications in CGI/PERL/MySQL for Barclays
Bank. Setup and administered Linux Servers for Web hosting. Configured DNS(BIND), FTP,
sendmail, POP3, SSL.
Software Development Engineer
Itex Corp.
Partnership; 1-10 employees; Marketing and Advertising industry
June 1998 September 1998 (4 months) Portland, Oregon Area
Developed from scratch Client/Server CRM applications using MS Access 97 and Visual
Basic. Gathered requirements, designed database data model, UI, coded & deployed
applications and trained end-users.
Languages
English
(Native or bilingual proficiency)
French
(Native or bilingual proficiency)
Spanish
(Professional working proficiency)
Education
Institut national des Sciences appliquees de Lyon
Master's, Computer Science
19972000
Institut national des Sciences appliquees de Lyon
Master's, Information Systems Engineering
19972000
Additional master's degree in preparation for a PHD
EURINSA
Bachelor, International Engineering
1995 1997
European engineering school. 2/3 of classmates from foreign countries.
Additional Information
Groups and Associations:
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Federation des ingenieurs INSA Join
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Microsoft - Current and Former Employees Join
Microsoft Bing www.bing.com Join
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PMO Experienced (Practicing Project and Program Managers) Join
Pole Informatique - Groupe INSA Paris / Ile de France Join
Software Engineering Productivity / SEPforum.net Join
Xbox 360 Join
Honors and Awards:
English: Bilingual (oral & written) French: Mother tongue Spanish: Fluent (oral &
written)
Publication: XML-based interface on a relational database Actes du Congres INFORSID
Lyon 2000
Excellent References Available on Request
Personal Information
Birthday:
January 24
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