Jordan Crane

Email: abou73@r.postjobfree.com

Address: ** **** **** #**

City: Lee

State: NH

Zip: 03861

Country: USA

Phone: 603-***-****

Skill Level: Director

Salary Range: 95

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Jordan Crane

66 Mast Road #13 C 603-***-****

Lee, NH 03861 abou73@r.postjobfree.com

PROFESSIONAL SUMMARY

Seasoned Human Resource Professional with an excellent, 15+ year record of success directing the HR function for small and large companies, including multi-site and multi-state oversight. Work closely with operations to manage labor and meet business objectives. Clarify and align complex organizations by gen-erating sound, consistent internal communications to staff across all departments. World-class leader who motivates, coaches, and empowers employees to reach their true potential. Expertly navigates delicate em-ployee relations issues and generates successful resolutions.

AREAS OF EXPERTISE

Leadership Development

Data Analysis & Synthesis

Conflict Resolution

Policy Development & Execution

Employee & Union Relations

Team Leadership & Mentoring

Staff Recruiting & Retention

Exceptional Communication

Business Needs Assessment

PROFESSIONAL EXPERIENCE

SunBridge Healthcare Group, No. Reading, MA 2007 - Present

Regional Human Resource Director: Provide consultation and employee advocacy for 1500 employees in 11 locations statewide. Direct full array of HR functions in a partially unionized, heavily regulated environ-ment. Partner closely with operations to manage labor, improve retention, workers` compensation, talent management, and overtime. Maintain positive employee relations while overseeing investigations, person-nel changes, labor/management process, and progressive discipline.

*Took region`s overtime rate from double digits down to 3.5%.

*Substantially reduced turnover by working with centers to elevate work culture at all points.

*Elevated manager-staff relations by enacting progressive discipline program that fairly represents both sides and ensures due process.

*Minimized workers` compensation claims, receiving just 18 in Q4 2011.

*Drew high praise from legal counsel for drafting highly effective EEOC position statements.

Devine, Millimet & Branch, Manchester, NH 2005 - 2007

Director of Human Resources: Drove comprehensive support of this region-leading, 200-person law firm.

*Converted cumbersome, manual review process for associate attorneys to an automated technology platform.

*Employee advocate for administrative staff, resulting in improved relationship between attorneys and support staff.

Saint Anselm College, Manchester, NH 2002 - 2005

Director, Human Resources: Directed HR function for 650 faculty and staff, and 1,000 student employees.

*Elevated organization by reestablishing (long-broken) performance review system via new platform for 400+ employees.

*Streamlined annual salary increase process, reducing average processing time from 5 days to 1.

*Raised manager effectiveness by training on conflict resolution, sexual harassment prevention, and management skills.

Jordan Crane PAGE 2

PRIOR EXPERIENCE

While Regional Human Resource Director for Harborside Healthcare (Boston, MA), supported 2K employees in 13 sites throughout New Hampshire, Massachusetts, and Rhode Island. Guided employee relations, pro-gressive discipline, performance assessment, and legal compliance.

Built department from the ground up as Human Resource Director at Strafford guidance Center, Inc. (Dover, NH), transforming HR from a 1-person clerical function into a credible, influential division within enter-prise. Appointed to executive management team due to success.

EDUCATION

MA - Counseling Psychology, Antioch New England Graduate School, Keene, NH

BS - Human Services, New Hampshire College School of Human Services, Manchester, NH

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