Customer Service Years Experience

Jennifer Phillips

Email: ********@*********.***

Address:

City: Omaha

State: NE

Zip: 68138

Country: USA

Phone: 402-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Office Manager for Trucking and Farm company with 4 years experience with the ability to stay focused, exceptional data entry and customer service skills. Cosmetologist with 19 years experience with the general public offering customer consultations, education, sales, marketing, scheduling, personal services. Paul Mitchel National Educator 10 years experience learning the most modern hair techniques used in the hair business today.

Educational Background:

High School Dipolma from College of Hair Design, Lincoln NE 1/2001 to 7/2005 (Cosmetology)

High School Dipolma from Paul Mitchell, Lincoln NE 1/2001 to 10/2012

Job History / Details:

Career Overview

Office Manager for Trucking and Farm company with 4 years experience with the ability to stay focused, exceptional data entry and customer service skills.

Cosmetologist with 19 years experience with the general public offering customer consultations, education, sales, marketing, scheduling, personal services.

Paul Mitchel National Educator 10 years experience learning the most modern hair techniques used in the hair business today.

Skill Highlights

Self-starter

Meeting deadline

Attention to detail

Microsoft Office skills

Data Entry

Time Management

Prioritizing workload

Customer Service Skills

Telephone Skills

Organizational Skills

Proofreading

Core Accomplishments

Customer Service Skills

19 years working closely with the public in person and over the phone.

Appointment Scheduling

19 years scheduling appointments that best manage time and money.

Communication

19 years listening closely to what customers want and work out the best ways to achieve that goal.

Taught youth religion bible school educational program: Lord of Life

Member of American Heart Association Heart Ball Leukemia & Lymphoma Society

All About Omaha

Omaha Networking Group

Omaha Speed Networking

Omaha Jaycees

Sarpy County Young Professionals (SCYP) Group

Vice President Weeping Water Chamber of Commerce

Rotary Club of Omaha

National Educator for Paul Mitchell

Professional Experience

January 2008 to Current

Hopp Cattle/Trucking Company Syracuse, Nebraska

Office Manager

Work closely with vendors regarding feed, seed (corn and beans), billing, crop dusting and best ways to save the farm money during different weather conditions.

With closely with Coop transporting seed to different elevators around the Nebraska, Iowa area. Billing, scanning, and data entry to ensure accurate fees are being assessed.

Perform regular telephone contact with providers to discuss status of billing and scheduling.

Organize Cattle sales and on-line marketing to promote the Livestock Roundup all across the United States.

10/6/2012 12:00:00 AM

March 2004 to July 2008

Jeneration Studio Salon Weeping Water, Nebraska

Salon Owner

Individually maintained a loyal clientèle base in high traffic studio. Specialized in customer consultations, up selling, haircuts, perms, colors, waxing, and wedding styles. Supervised a team of 3 new hairdressers and nail technician.

Responsible for scheduling all appointments, paying bills, advertising, mailing out fliers, customer satisfaction.

Education

1994 College of Hair Design Lincoln, Nebraska

Associate of Arts Cosmetology

2100 hours of Education

Pivot Point techniques

Bookkeeping

Biology

Anatomy

Physiology

Safety and Sanitation, public health concerns

Acquired skills in customer service, scheduling, organization, store management, hiring, finances.

2001 Paul Mitchell Denver, CO

Certificate National Educator

Advanced Haircutting, Color techniques

Advanced Education learning steps

Training stylist modern haircuts and colors

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