Customer Service High School

Benjamin Velthouse

Email: ********@********.***

Address:

City: Portland

State: OR

Zip: 97225

Country: USA

Phone: 503-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated, hard worker proficient in customer service, sales, scheduling, inventory, ordering, food handling, preparation and Point of Sale (POS) transactions. Seeking a position with opportunities for advancement in management. My many years in the entertainment, hospitality and food service industry have prepared me to commit myself fully and quickly learn new skills that are required for many kinds of positions in your establishment.

Educational Background:

High School Dipolma from Portland Community College, Portland OR 1/2001 to 8/2011 (basic studies)

High School Dipolma from Portland Community College, Portland OR 1/2001 to 10/2012

Job History / Details:

Summary

Dedicated, hard worker proficient in customer service, sales, scheduling, inventory, ordering, food handling, preparation and Point of Sale (POS) transactions. Seeking a position with opportunities for advancement in management. My many years in the entertainment, hospitality and food service industry have prepared me to commit myself fully and quickly learn new skills that are required for many kinds of positions in your establishment.

Highlights

Neat, clean and professional appearance

Proven leader

Reliable team worker

Engaging personality

Fast and efficient service worker

Able to lift [] pounds

Valid [] driver's license

Delivers exceptional customer service

Point of Sale (POS) system operation

Commercial deep fryer and slicer operation

Excellent multi-tasker

Accomplishments

Worked as a 3rd key Asst. man. at two high volume Music stores While also working at an award winning Dance club for 6 years. Currently I am a PM Supervisor in a heavy traffic food court in a university, and also a college student working toward a theater arts degree. I am a very outgoing, social person and work hard to be the best at whatever I set my goals on.

Experience

July 2002 to 10/3/2012 12:00:00 AM

Aramark Dining Services Portland, Oregon

Food service worker/Supervisor

Consistently provided friendly guest service and heartfelt hospitality.

Took necessary steps to meet customer needs and effectively resolve food or service issues.

Demonstrated integrity and honesty while interacting with guests, team members and managers.

Communicated clearly and positively with co-workers and management.

Built loyal clientele through friendly interactions.

Cross-trained and coordinated scheduling with team members to ensure seamless service.

Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.

Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.

Mastered Point of Sale (POS) computer system for automated order taking.

Followed food safety procedures according to company policies and health and sanitation regulations.

Assisted management with monthly inventory control and weekly stock ordering.

Helped organize and manage full plated catering events with up to 500 guests

June 1997 to March 2000

Diversions Video Bar & Grill Grand Rapids, Michigan

V.J./Light tech./waitstaff/security

Some of the duties I preformed for this popular restaurant and busy night club were; waiting tables for catered events, restaurant waiting, cocktail serving, Video Jockey for the front lounge, and Light Operator for the award-winning dance bar. Some other work I did for Diversions include: Door staff, undercover security, general remodel labor, coat check, and basic cleaning. I liked the upbeat, fast paced work setting and the variety of takes that came with it.

April 1997 to April 1999

Harmony House Records & Tapes, Inc. Grand Rapids, Michigan

#3rd Key Asst. Manager

At this family owned, high volume sales music store i was the 3rd key Assistant Manager responsible for: Opening and closing the store, basic bookeeping, counting out register tills, making floor schedules, customer service, checking in shipments, sales and merchandising. There was also a TICKETMASTER outlet in the store which I've been trained to use by a TICKETMASTER Service Rep. Sadly, due to music on the internet, this retail store closed its doors around 2002-03.

Education

1994 Rockford High School Rockford, Michigan

GED basic studies

Top [2] percentage of class in my G.E.D. class, Culinary arts classes

Portland Community College Hillsboro/Portland, Oregon

Associate of Arts Preforming/Theater Arts

Currently working toward my degree for Theater Arts.

Hoping to transfer to a State college in the future.

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