Customer Service Representative

Ivan Olmedo Mejia

Email: ********@************.***

Address:

City: Lincoln

State: CA

Zip: 95648

Country: USA

Phone: 916-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Customer Service Representative - Client Relations - Data Entry Personable and responsible Cashier with 5 years of experience working in fast-paced environments. Solid team player with great positive attitude.Reliable Customer Service Representative with proven track record in demanding sales and account management environments.

Educational Background:

High School Dipolma from Lincoln High School, Sacramento CA 1/2001 to 6/2006 (customer relations)

Job History / Details:

Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Customer Service Representative - Client Relations - Data Entry

Personable and responsible Cashier with 5 years of experience working in fast-paced environments. Solid team player with great positive attitude.Reliable Customer Service Representative with proven track record in demanding sales and account management environments.

Core Strengths

Bilingual English/Spanish

Large cash/check deposits

Training development

Cash management

Inventory control

Shipping and receiving

Top sales performer

Telephone inquiries

Customer service

Strategic sales

Adaptability

Strong organizational skills

Creative problem solver

Listening skills

Excellent communication skills

MS Windows proficient

Fast learner

Energetic work attitude

Accomplishments

Customer Relations

Earned highest marks for customer satisfaction, company-wide.

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Computed Data Reports

Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Follow-up

Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Customer Service

Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.

Handled guest complaints, maintaining a positive dining experience for all rest.

Work Experience

April 2008 to April 2012

Select Staffing Roseville, CA

Data Entry associate

Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.Described product to customers and accurately explained details and care of merchandise.Trained new employees by providing knowledge of specific store tasks and policies.Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Educational Background

American River College Sacramento, CA

customer relations

Graduated high school, in college now

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