Post Job Free

Resume

Sign in

Customer Service Project Management

Location:
Spokane, WA
Posted:
October 02, 2012

Contact this candidate

Resume:

Neil Newlun

Email: abotph@r.postjobfree.com

Address: **** *.*********

City: Spokane

State: WA

Zip: 99208

Country: USA

Phone: 509-***-****

Skill Level: Experienced

Salary Range: 55

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

NEIL NEWLUN 7437 N. SutherlinSpokane, WA 99208509-***-****

Email: abotph@r.postjobfree.com EDUCATION Washington State University, Pullman WA

Bachelor of Arts, Communications-1997

Studies include course work in Communication, Effective Writing, Directing in Broadcast, Public Relations.

4-Year Academic Scholarship Recipient University Alumni Ambassador.

WORK EXPERIENCE

Network Manger (August 2011- Present)DigiDeal Corporation, Spokane Valley WA

Support, design, implement, document Network and Server infrastructure.

Desktop and Laptop Support for all company associates.

Implementations of corporate imaging standards VPN solutions

Seasoned skills in Project Management and effective communications.

Also performing role as Facilities Management for all buildings.

Systems Engineer (January 2004 - August 2011)Premera Blue Cross, Spokane WA

Monitor and Document Site systems and services for the Site

Plan, Coordinate, Install configure Network Server Hardware

Support and work with network engineering and Facility site planning.

Research, implement and manage special projects and initiatives.

Building and supporting Server hardware and Data Center equipment.

Coordination of multi-site support for software related solutions to our business

Active Disaster Recovery and Backup roles for Email, and Web filtering.

Network Administration/Network Operation (August 2001 December 2003)Premera Blue Cross/Medical Service Corp., Spokane WA

Provide 2nd 3rd level support for Eastern Washington Campuses.

Monitoring software and hardware of multiple campuses.

Project management roles for IT infrastructure relocations.

Micro-Hardware Specialist (January 2000 July 2001)Medical Services Corporation, Spokane WA

A+ Certified

Provide 1st 2nd level support to 500+ associates.

High level of troubleshooting experience with PC Hardware.

Efficient in developing, testing, and implementing new specialized software.

Anti-virus administration

Customer Service/ Support Specialist (May 1998-January 2000)Medical Services Corporation, Spokane, WA

Technical Support of Customer Service departments newest software.

Acted as liaison between Techs, IT and User community.

Troubleshooting configuring of new software



Contact this candidate