Manager Customer Service
Resume:
Curriculum Vitae
Dara M. Hall
*** ***** ***** **** ********* Support Center
Harrisonburg, VA 22801 James Madison University
Memorial Hall
540-***-**** (home) Harrisonburg, VA 22807
540-***-**** (cell) 540-***-**** (office)
******@***.***
Education
Ph.D. candidate, Strategic Leadership, Educational K-12 Leadership, James Madison
University, anticipated completion May 2016
Post-Master s Certificate Program, College Student Personnel Administration, James
Madison University, 2011.
M.A., Education, Antioch University Seattle, 1998
Concentrations: Program Development & Evaluation, Adult Education, Experiential
Education, Environmental Education
Thesis: An Evaluation of Environmental Education in the Raptor Program at Woodland
Park Zoo, Seattle, WA
B.S., Biology, State University of New York at Binghamton, 1992
Concentrations: Animal Behavior, Environmental Science
Honor s Thesis: Saltsberg, D.M. & Clark, A.B. (1992). Paternal influences on pup
development in Mongolian gerbils. Presented at the 29th annual meeting of the Animal
Behavior Society, Kingston, Ontario, Canada
Professional Experience
Coordinator of Field Experiences, Instructional Faculty, 2009-presentEducation Support Center, James Madison University
Coordinate all student teaching and practicum placements for all teacher
education programs.
Establish and maintain partnerships with school division contacts including
central offices and school principals throughout Virginia.
Train University Supervisors, Cooperating Teachers and Student Teachers
through workshops and informational meetings.
Field Placement Specialist, 2005-2008Education Support Center, James Madison University
Coordinate practicum placements for all education programs.
Oversee admission process to teacher education.
1
Maintain data in university (PeopleSoft) and college (Access & Tk20) data
management systems. Maintain website and manage departmental and grant
budgets.
Family Services Specialist, 2003-2004
Division of Child and Family Services, State of Nevada
Educated foster parents and social workers about medical and fiscal policies.
Made eligibility determinations for foster and adopted children to receive
Medicare benefits.
Researched court documents and maintained state database.
Curator of Education, 1998-2002Southern Nevada Zoological-Botanical Park, Las Vegas, NV
Developed and taught zoo education programs and activities for Pre-K 12 and
Adult learners.
Presented teacher in-service workshops, classroom outreach, and community
outreach presentations on environmental education.
Conducted program evaluations for all education programs.
Trained educational and docent staff.
Created community partnerships, membership and donor programs.
Published articles in local magazines; presented guest spot weekly on KVVU Fox
5 news; acted as media liaison; and edited zoo newsletter.
Education Intern, 1997-1998Woodland Park Zoo, Seattle, WA
Presented educational programs to public including Raptor program and Forest
Explorers (elementary education program on rainforests).
Conducted program evaluations on education programs.
Office Manager, 1996-1998Interbay Animal Hospital, Seattle, WA
Managed database of medical and inventory records.
Accounting; advertising and promotion; customer service; reception and
appointment scheduling.
Administrative Assistant, 1995Barcodes West, Inc., Seattle, WA
Accounts payable and administrative tasks for barcode and label company.
Wild Animal Keeper, 1992-1994Queens Wildlife Center of the New York Zoological Foundation, Flushing, NY
Provided for care and well-being of animal collection.
Managed animal behavior training for California sea lion collection.
Developed and delivered programs in conservation of biodiversity.
2
Zookeeper Intern, 1991-1992Ross Park Zoo, Binghamton, NY
Provided for care and well-being of animal collection.
Administered educational programs for public.
Professional Service Activities
Committee Memberships
Dean s Advisory Council for College of Education
2011-present, Student Support and Advising Committee RepresentativeJudicial Council for James Madison University
2010-present, Faculty RepresentativeMid Valley Consortium
2011-present, Coordinator, Mid-Valley Consortium Steering Committee.
Administrative responsibilities include developing meeting agendas and
maintaining a record of minutes, organizing refresher workshops and clinical
faculty trainings, maintaining database of clinical faculty membership, contact
and liaison with school division representatives.
2009-present, Member of Mid-Valley Consortium Steering Committee.
Coordinate and participate in the training of new clinical faculty (CF) and
refresher workshops for existing CF.
Student Support and Advising Committee
2009-present, Member of Student Support and Advising Committee for College
of Education.
Sub-committee member of Scholarship committee and Appeals committee.
Coordinate annual student focus group.
Professional Memberships
Association of Teacher Education - Member 2010 present
Virginia Association of Teacher Education Member 2011 present
Additional Professional Service
Advising Teacher Education, Praxis, and Education Careers
Ad hoc meetings with College of Education and Learning Resource Center
faculty to provide Praxis support for students
Training for Education Ambassadors
2009-present, Representative for the Education Support Center at Academic Open
Houses for the College of Education, as well as at area high school career fairs.
3
Student Teaching Conference
2009-present, Organizer for bi-annual conference.
Web manager for College of Education sites
ESC website www.jmu.edu/coe/esc
COE advising website - http://www.jmu.edu/coe/pea/
Associate supervisor for Praxis exams at JMU 2006-present.
Teachers of Promise Institute, Administrative Coordinator, 2008
Help Beginning Teachers grant, Administrative Assistance, 2007
Professional Scholarship
PPST/PLT 5 Edition, by Dr. Robert D. Postman]
Hall, D. M. (2010, July, Revised from 2006). Cooperating Teacher Orientation.
http://www.jmu.edu/coe/esc/student_teaching/CTorientation.shtml
Hall, D. M. (2010, July, Revised from 2006). University Supervisor Orientation.
http://www.jmu.edu/coe/esc/student_teaching/USorientation.shtml
Professional Qualifications
Highly experienced using the following data management systems:
Tk20; PeopleSoft: Student Administration, Finance, and Human Resource
Management Systems; Access
4
Highly experienced with the following software/technology:
MS Office, Web Manager, Quick Books
Experienced with the following software/technology
SPSS, Turning Point Clickers
Regularly participate in professional development activities pertaining to the culture of
higher education including the following selected examples:
Preparing for Generation Z, 2012 Culture Shock,
2012
Madison Research Fellows Diversity, 2012
Lazy Brains, 2012
Safe Zone,
2011
Diversity in College and Community,
2011
Judicial Council Session, 2010
The No Complaining Rule, 2009
Off-Campus Learning Experience,
2009
Community Service
Beth El Religious School, Harrisonburg, VA
Principal2009-present
Co-principal2006-2009
Develop curriculum and oversee teacher staff.
st
Kindegarten/1 grade teacher 2007-08, 2008-09
th
4 grade teacher 2009-10
Hebrew teacher all grades 2010-present
Volunteer/ Cookie Mom, Girl Scout Troop #70, 2006-present
Girl Scouts of Virginia Skyline Council
Worked with same troop at Daisy, Brownie, Junior & Cadette levels
Volunteer and P.T.A. Member, 2005-present
Mountain View ES, Harrisonburg, VA
Chair, Coordinate National PTA Reflections Program
Organize annual school talent show
Volunteer at annual carnival
Parent volunteer in classroom
Wilbur Pence MS, Dayton, VA
Volunteer at musical performance in box office
Parent volunteer for events
5
Volunteer for
Rockingham Ballet Theater, 2005-present
Ballet Extension & Cole Hall, Bridgewater, VA
Box Office Manager, 2011 - present
Instructor, Tot Time Movement Class, 2005-2006
Harrisonburg Parks and Recreation
6
Contact this candidate