Management Project

Joanna Brister

Email: *********@********.***

Address: **** ******* ****

City: New Albany

State: IN

Zip: 47150

Country: USA

Phone: 812-***-****

Skill Level: Management

Salary Range: 100

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Joanna M. Brister

4903 Corydon Pike

New Albany, IN 47150

812-***-**** cell

682-***-**** office

*********@********.***

Delivery through Personal Performance and Leadership

PROFILE

Highly experienced Continuity Professional with a record of driving, developing, and supporting successful high ROI IS/IT projects for Business Continuity solutions incorporating a wide range of business applications and technologies. Consistently recognized and tasked to improve organizational effectiveness and efficiency through leadership and Project Management. Solutions oriented to realize cost savings, accelerate performance, and sustain strategic flexibility. Results-driven Professional who has successfully driven multiple concurrent capital-expansion and cost-reduction projects. Trusted partner with IT and Business management. Successful implementing enterprise initiatives on time and within budget.

CORE COMPETENCIES

Project Management * Continuity Management * Disaster Recovery Management * IT Continuity Strategy & Policy Leadership * Systems Integration * Extensive Disaster Recovery Testing Experience * Emergency Management * Mentor and Associate Development * Disaster Recovery Planner * ITIL * ISO * Vendor Management * Archiving and Backup/Recovery Technologies * Excellent Problem Solving Analytical Skills * Performance Optimization * Change Management * Large Scale Data Center Operations * MBCI * CBCP * CFCP * CERT * PMP Boot Camp * Risk Assessments.

PROFESSIONAL EXPERIENCE

AIG/Modis

July 2012 - December 2012

Senior Disaster Recovery PM Consultant

MBCP, MBCI, ITIL, CERT, FBCP

Currently, manage AIG business unit DR exercises at both internal and 3rd party recovery facilities working closely with the DR/BC personnel imbedded in the business units. Disaster recovery exercise activities include: PMO process management, Statement of Work Development, creation and management of detailed project plans and timelines, Auditing / validating production and recovery server environments, Defining and satisfying all exercise requirements, Managing the configuration of isolated network infrastructure, Matrix management of technical staff, Issue reporting and remediation, Documentation of results and recommendations

Responsible for the disaster recovery project management functions working for AIG Global Services. Work closely with Technical Support Towers, Applications Engineers and Business Applications Owner to develop and enforce end to end continuity plans, testing, policy and procedures are compliant (HIPPA, SOX, FISMA, NIST, ITIL, ISO, IIFEC). Majority of the work is focused on testing the recovery plans.

Collaborating with technical and other resources to create and maintain recovery process documentation and run books for all critical infrastructure components and with business unit resources to gather recovery priority information and process documentation for all critical applications. Lead the execution and management of IT disaster recovery activities. Oversee the test execution using a step by step recovery process for existing critical components, generating detailed status updates for management and clients.

Humana

April 2007 - July 2012

Technology Manager, Disaster Recovery Program & the Enterprise Backup Team

CBCP, MBCI, CERT

Key leader tasked with developing and directing the disaster recovery program

working within industry guidelines. Assure adequacy of unit contingency plans for critical business/technical support areas, functions and applications to maintain continued operations.

Built and Lead Humana`s Disaster Recovery Program. Effectively lead internal teams through the preparation for and successful completion of a variety of key industry and regulatory disaster recovery audits and final assessment including remediation activities. Familiar with regulatory audits requirements including SAS-70, ISO 27001, HIPAA, HITRUST, and Sarbanes Oxley. Representing Humana`s continuity controls for regulatory and business obligations to external vendors and assessors. Member of Humana Business Continuity Management Steering Committee.

Responsible for coordinating and facilitating workshops with IT recovery planning and testing with technology service owners.

Assists in the development of recovery strategies and business continuity/disaster recovery (BD/DR) plans to mitigate any recovery capability gaps.

Responsible for coordinating and validating test plans.

From the ground up built a Disaster Recovery Program and Team. Went from a small number of outdated plans to over 350 strong DR Plans. Manage DR Program for three data centers and 32 remotes offices. Some of the solutions implemented are TSM, Oracle RMAM, Avamar, Light Speed, Data Domain, SRDF, and IBM Protectier VTL, VPLEX (in process) and Recovery Point. Includes remote offices across the US as well as new acquisitions, migrations for Humana Pharmacy.

Participate in appropriate IT development-planning meetings and activities. Assist IT departments in enhancing, formalizing, standardizing, testing and maintaining the recovery planning process, including forecasting and tracking mechanisms across IT Departments and Data Center Operations to facilitate timely accommodation of future Humana recovery requirements and opportunities.

Successfully lead a large data center recovery operation in November 2009, moving Humana`s largest data center in eight weeks under disaster conditions with no unplanned outages.

Implemented an Emergency and Severe Weather Notification System, Send Word Now

Oversee Disaster Recovery Continuity Test schedules and testing Team.

Created a web based BCP/DR Training course customize to Humana business continuity objectives.

Perform administrative activities that include budgeting, strategic planning, expense processing, and documentation. Maintain hardware, licenses, maintenance contracts, and vendor management. Accountable for writing capital expenditure proposals and cost benefit analysis to present to Executive Management and Business Continuity Steering Committee.

Decreased Mainframe recovery times from 96 hours to 7 hours over the last three years through consistent planning and testing. Effectively monitor and ensure overall health of data replication and fail over processes. Work with IT management to enhance contingency plans mitigating the effect of a data center hardware infrastructure, application and data center facility failures.

Recovery Planning solutions include the following technologies: 6,500 Open System Servers using the following solutions: IBM ProtecTier VTL, Data Domain, deduplication, and replication, Oracle RMAN, SQL, Light Speed, Oracle SL8500 libraries, EMC Recovery Point, IBM P Series, Windows 2000 to 2008, VMware, LINUX, NAS, NDMP, Avamar, SharePoint, Microsoft Office (word, excel, project management, visio), Exchange/Outlook, Lotus Notes. Lead a disaster recovery situation for the 2009 data center relocation. Direct and drive the Application Engineering Teams and Technical Support Teams in designing end to end recovery solutions and testing plans.

Kindred Healthcare

January 2002 - April 2007

Senior Systems Programmer, CFCP, CBCP, CERT

Business/DR Continuity Planner

Lead accountable to identify, develop, implement, and enforce associated policies, procedures, guidelines, and standards necessary to maintain a comprehensive Continuity Program for Data Center Operations and Technical Services. Accountable to perform risk assessments and application impact analysis. Worked closely with Applications Engineers and Business Applications Owner to develop and enforce end to end business continuity plans, policy and procedures are compliant (HIPPA, SOX, FISMA, NIST, ITIL, ISO).

Develop, implement and direct business continuity planning and execution procedures. Determine business resources necessary to plan and execute continuity procedures. Work closely with Test Lead to incorporate lessons learned from testing into processes and leading practices across the business.

Provide information for metrics and reporting and drive production of relevant business continuity capabilities reports.

Responsible for coordinating and validating the testing of BC/DR plans.

Conduct dependency analysis and recovery capability analysis.

Facilitate assessment of business decisions on the business continuity processes and initiate improvements. Work with the TR Lead to provide business requirements for technology recovery and to assist with the alignment of technology resources with those requirements.

Facilitate business process component of impact analysis and threat assessments.

Develop, Perform and Review business continuity plans and procedures. Assess impact of business process and organizational changes on continuity plans and processes. Assist with the administration of the Business Continuity Management System and the Emergency Notification System- Validate ongoing ability of business continuity strategies to meet business requirements. Work closely with management to promote and to provide necessary information and metrics.

Manage the day-to-day activities of the business continuity area including test scheduling and testing

Subject-matter expert accountable for managing and approving test plans, test scheduling, and supervision of recovery tests with SunGard Recovery Services. Supervised the corporate education process for Continuity Planning and level-set expectations at all levels.

Implement Emergency Communication System, MIR3

Implement on BCP software package, Paragon. Familiar with LDRPS.

Efficiently managed IT teams to improve support and establish repeatable processes for recovery strategies, plans, and recovery. Accountable for establishing storage retention policies to meet recovery objectives for business owners.

Successfully managed the implementation of Tivoli`s TSM Enterprise Storage Management backup and recovery solutions. Reviewed strategies to balance data growth with technology and enterprise resources.

EDUCATION

Bachelor of Science, Business Administration and Management

Murray State University

PROFESSIONAL CERTIFICATIONS and ASSOCIATIONS

(MCBI) from BCI - Business Continuity International Certification ID: 16630 * (CBCP) from DRII, Certified Business Continuity Professional Certification ID: 9188 * Community Emergency Response Team (CERT) * IT Infrastructure Library (ITIL) * Certified Functional Continuity Professional (CFCP) * Internal Auditor for EDS, ISO9000 * PMP Boot Camp (PMP) * FBI -InfraGard, Member * Kentuckiana Contingency Planners (KCP), Current Member, Past President & VP KCP * Board Member, Kentucky Association of Contingency Planners.

Speaker at (DRJ) Disaster Recovery Journal Conference, Fall 2006

LinkedIn - http://www.linkedin.com/pub/joanna-wise-brister/6/569/843

References furnished upon request.

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