Manager Sales

Susan Baldwin

Email: *********@********.***

Address: 3080A Lake Road

City: Horseheads

State: NY

Zip: 14845

Country: USA

Phone: 570-***-****

Skill Level: Experienced

Salary Range: 63

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

SUSAN BALDWIN

3080A Lake Road

Horseheads, NY 14845

Phone: 570-***-****

OBJECTIVE:

Supervisor to apply my organizational, administrative and personnel management skills to meet the safety, quality, and customer delivery commitments and improve the processes required to increase profitability.

SUMMARY:

Energetic, resourceful, persistent and enthusiastic leader with clear and logical communication skills, Exhibits a positive attitude with a focus on teamwork/team-building. Successfully performed the roles and responsibilities expected of a line manager in their absence. Demonstrated capability to overcome obstacles quickly and efficiently in a turbulent environment. Experience in retail, manufacturing, sales, independent operator, and small business owner.

EXPERIENCE:

Operations Supervisor 01/21/08 Present

Sikorsky Horseheads, NY 14845

Successfully performing all aspects of line supervisor for the unique modification of Blackhawk helicopters under contract to the U.S. Government for international customers. Managed up to 50 personnel with responsibility for 5 aircraft assembly positions with total aircraft value of $40+Million. Integral member of the team making line changes, transitioning to aircraft flow, and implementing and leading efficiency of the aircraft build and personnel under my supervision to reduce cost and schedule. Maintained balance between safety/quality while increasing profit margin. Assembly line achieved profitability and delivery to schedule during my tenure.

Organizational Administrator 06/01/2006 01/21/08

Highland Chimney - Troy, PA 16947

Answering a high volume of incoming calls, scheduling appointments, contacting clients to make an appointment, treating each person with respect and providing information and referrals. Created a highly effective organizational and filing system, including quick and thorough indexing, and filing which resulted in streamlined office functioning. Tracked office expenses and created monthly reports. Prepared invoices, accounts receivable/payable and banking.

Owner/Operator 1/01/2003 2/01/2010

Greg and Sues Trucking Canton, PA 17724

OFFICE: Developed and maintained strong relationships with customers and carriers to meet the customer's goal and requirements. Negotiated rates for service. Additional responsibilities include tracking shipments, soliciting truck load, coordinating pickup and delivery schedule, resolving discrepancies.

DRIVER: Completed deliveries on schedule, interfaced with customers effectively. Verified order to ensure correct products loaded. Assisted in loading and unloading of vehicle. Ensured all DOT requirements for vehicles and Drivers were current.

Operations Professional Driver 12/08/1997 - 10/27/2001

Barr-Nunn Transportation Inc. - Granger, IA 50109 / Vermilya's Milk Hauling - Canton, PA 17724

Responsible for the truck and trailer, the product and the process.

Manager / Sales Manager 05/01/1996 - 12/08/1997

Rich's Place - Canton, PA 17724

Supervision of sales force, merchandise orders, hiring and training of employees, entertainment, sports tournaments, operation and balancing of cash register and employee scheduling.

Machine and Assembly Operator 09/01/1994 - 04/30/1996

Canton Manufacturing - Canton, PA 17724

Operation of all types of hot injection plastic mold machines, trimming, counting and packing various parts. Also worked at all stations on the assembly line.

Retail Sales and Customer Coordinator 11/01/91 - 08/31/1994

Bonanza - Mansfield, PA 16933 / Ames Department Store - Mansfield, PA 16933

Served customers their food, cleared tables, cleaning restaurant when closed. About 25% of my customers were regulars for me. Operation and balancing of cash register at front checkouts and in lay-a-way. Other duties included stocking shelves and unloading trucks when they came in.

EDUCATION:

Enrolled in Northeastern University - Online fall of 2011- Associates in Human Resource Management.

Maines Driver Training Institute - 11/25/1997 Graduated.

Mansfield Jr. /Sr. High School - 06/06/1992 Graduated.

Sikorsky Supervisor Training and Ethics 2010

Sikorsky FOD, EHS and Ito University 2010

Sikorsky Energizing and Empowering Staff 2011

Sikorsky Communication and Leadership 2011

Sikorsky Integrating Change in Your Organization - 2011

Sikorsky Managing Change- Increasing Awareness of Individual Change Dynamics 2011

Sikorsky ACE training - 2011

Sikorsky What is Systems Thinking 2011

Sikorsky Thinking Strategically 2011

Sikorsky Managing for High Performance 2011

Sikorsky 7 Habits of Highly Effective People - 2011 Sikorsky Foundations for supervising people at Sikorsky- 2011

CERTIFICATIONS/LICENSES:

Class A Commercial Driver License- with all endorsements.

ACE Certification Program: Associate Level- 9/30/2011

PERSONAL ACHIEVEMENTS:

Volunteer

I volunteer at Rainbow Riders Riding for the Handicapped in Troy, PA. Coordinated several fundraising events with the Harley Davidson dealer in Mansfield, PA to help raise funds for Rainbow Riders.

Furniture Upholstery

Self employed furniture upholstery business. I worked with clients to provide quality work and on time deliveries.

REFERENCES:

Available upon request.

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