Customer Service Training
Resume:
Confidential User
Email: *********@********.***
Address: Address Withheld
City: Lynn
State: MA
Zip: 01902
Country: USA
Phone: 694-***-****
Skill Level: Experienced
Salary Range: 70
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
TONY SIDERIS
EXPERIENCE
VESTAS A/S (March 2008-October 2012)
o Coordinating the transport of oversized goods from EXW to final
destination.
o Chartering vessels
o Arranging Loading/Discharge Surveys
o Negotiating Rates for Port handling activities (cranes, truck rental,
stevedores).
o Nominating freight forwarders, agents, and customs brokers.
o Attending Ports and Site Route Surveys, to evaluate the ability to handle
oversized goods.
o Issuing Shipping Plans
o Booking Normal transports (containers, truckloads, airfreight) via SAP.
o Checking Purchase Orders, Invoices.
o Running RfQ's for mobile cranes, special trucks, and manpower teams, on a
local level.
o Creating Transport, Cranes, Installation budgets.
o Participating in Vendor evaluation meetings.
o Claims Handling
o Liaising with Finance for invoicing discrepancies.
o File booking as per ISO regulations.
MAERSK LINE S.A. (February 2006-March 2008)
Operations Department/Trucking Supervisor
o Review Transport requirements on a weekly basis.
o Nominate appropriate Hauliers
o Issue POs in SAP
o Vendor Management (evaluating suppliers, reporting)
P&O NEDLLOYD (August 2001-February 2006)
Operations Department/Trucking (December 2004- February 2006)
o Review Transport requirements on a weekly basis.
o Nominate appropriate Hauliers
o Issue Pos
o Vendor Management (evaluating suppliers, reporting)
Shipment Export (August 2001-December 2004)
o Process Shipping Instructions, Produce B/L and Cargo Manifest, Issue
o Export customer invoice.
MEDTRANS SHIPPING (February 1999-August 2001)
Vessel Operator Assistant
o Coordinating vessels provisions, spare part delivery, stores.
o Assisted in D/A
o Post Fixing
IT SKILLS
o SAP level II, MS Office, advanced knowledge of excel, Internet
EDUCATIONAL BACKGROUND
o 1993-1995, 2-year college, Athens, Degree in 'Maritime studies'.
o 1993 Graduated from High School.
COURSES AND SEMINARS
o May 2009: INCOTERMS 2000, Athens.
o Jan 2009: SAP super user training, Barcelona.
o May 2008: SAP super user training, Rome.
o Sep. 2007: METS+ Super user training, London.
o Feb 2007: MARS training, Copenhagen.
o June 2005: FF4 user training, Rotterdam.
o June 2005: Hazardous Cargo seminar, Athens.
o May 2004: 'Customer Service/Telephone Communication' training, Athens.
PERSONAL INTERESTS & HOBBIES
o Jogging, Cycling, Traveling.
LANGUAGE SKILLS
o English: Native
o Greek: Native
PERSONAL INFORMATION
o Birth Date, place: December 27th 1975, Lynn Ma. U.S.A.
o Marital status: Single.
o Contact Information: +306*********
o Military Service: Hellenic Navy, 1996-1998.
o Email: *********@********.***
o Address: 90 Sheridan Street Lynn MA. 01902
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