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Customer Service Sales

Location:
Riva, MD
Posted:
September 30, 2012

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Resume:

TyCollins

**** ********* **.

Riva, MD. *****

H: 410-***-****

C: 410-***-****

*************@*****.***

Posted: 1/3/2012

Statistical Information:

US-Authorized to work in the US

Preferred:

Full-Time

Salary: Negotiable

Wont Relocate

Location:

MD

Experience: 15 Years

Status: Employee

Available: 1/9/2011

Desired Occupation: Driver

Objective

To secure a position where my talents and abilities can be utilized to increase company

profits, while pursuing new opportunities for career challenges. To become a valued

employee of a company that places high priority on customer satisfaction, initiative and

quality in the realm of product management.

Profile

Trained and supervised crew members and managed yard operations. Audit trucks for pre and

post trip maintenance. Ensured the proper loading and unloading for timely delivery of

products to residential and commercial locations by way of various truck types to be

carried out by tailgate and boom truck deliveries. Oversaw all aspects of inventory

control in warehouse area, vehicle parts and masonry materials as well as petty cash.

Maintained trucks and heavy equipment, including oil changes, tire maintenance and storage

keys. Held direct responsibility for the safe handling of all materials and transporting

materials to the work sites. Maneuver trucks on uneven ground and also follow directions

by using hand signals.Licenses & Certifications

MD State Class B License

Heavy Equipment / Hands-on Skills

Flatbed trailer, box truck, low boy, cement mixer, back hoe, forklift, jackhammer,

acetylene, Arc, Mig, Tig welding and all power tools.

Operate a straight truck to transport products to local residents and commercial job

sites. Maintain on-going expenses and activity logs, collect CODs directly from customers.

Knowledgeable and learned in customer service, problem solving with the ability to

think quickly and strategically to accomplish a common goal.

Thirteen years CDL driving experience, three years sales experience. Interpersonal and

negotiation skills. Practical and hands-on with the ability to work independently and

with others.

A strong customer focus in handling issues and attentive to detail. Customer oriented,

dependable, flexible and adaptable to new ideas and procedures.

Experience

2004 - Present. Chaney Enterprises

Cement mixer driver.

Ensuring load is mixed correctly to avoid spillage. Map reading for direct route to job

site. Collect for COD s. Ensuring invoices are properly signed. Keeping all invoices in

proper order and organized.

1999 - Coca Cola Enterprises

Sales, Side loader, Full Service, Account Manager

Building displays, rotating product, stocking shelves, collect cash from accounts.

Inventory products for new orders, replace out of date product with new product or

reimbursement. Discussing new products and programs to increase company profits.

1998 - Harry Ekloff and Associates

Deliver plumbing supplies to various wholesale companies in the VA, MD, DC, and

DE area. Operate forklift to load/unload truck, coordinate time for deliveries, maintain

D.O.T. log sheet and truck maintenance. Customer service and correspondence for warehouse

shipping, will call or UPS.

Education

Maryland PHCC Plumbing Apprenticeship Program

Computer Learning Center - completed course study, received diploma

Military service from1987 - 1991

Manassas Park High School - Graduated June, 1987

Achievements

Chaney Enterprises

Safe driver of the year 2008 - 2009

Top Producer 2010

Coca-Cola

Safe driver of the year 2000.

Harry Ekloff and Associates

Letter of commendation, Excellence in customer service



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