Customer Service Representative

Lavar Gore

Email: ********@**************.***

Address:

City: Norfolk

State: VA

Zip: 23502

Country: USA

Phone: 757-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Qualification Summary Emphasizes innovative thinking by looking for new ways to improve effectiveness by suggesting new ideas and more efficient approaches. Strives to keep cost at a minimum. Good analytical skills Has the ability to evaluate alternatives and reach good decisions based on factors such as customer expectations and cost. Proficient when working with Microsoft Office products, web browsing programs, and Windows operating systems. Long time experience with the use of Naval data programs such as NALCOMIS, R-Supply, NAVICP, FEDLOG and IMMS systems. Build collaborative relationships with high-performing suppliers.

Educational Background:

High School Dipolma from East New York Family Academy, Brooklyn NY 1/2001 to 6/2000 (General)

Job History / Details:

Objective

Experienced logistics support professional to support operations and maintenance personnel. Pursuing employment at a fast paced environment demanding strong organizational, technical, and interpersonal skills.

Summary

Qualification Summary

Emphasizes innovative thinking by looking for new ways to improve effectiveness by suggesting new ideas and more efficient approaches. Strives to keep cost at a minimum. Good analytical skills Has the ability to evaluate alternatives and reach good decisions based on factors such as customer expectations and cost. Proficient when working with Microsoft Office products, web browsing programs, and Windows operating systems. Long time experience with the use of Naval data programs such as NALCOMIS, R-Supply, NAVICP, FEDLOG and IMMS systems. Build collaborative relationships with high-performing suppliers.

Skills

Shipping and Receiving

Inventory Management

Data Entry

Procurement

Forklift Operation

Expediting

Customer Relations

Experience

9/27/2012 12:00:00 AM

SCA Shipping/ Receiving Clerk

Prepares and keeps record of goods shipped such as manifests and bills of landing.

Insures goods are appropriately identified for routing to departments within the establishment, and preparing and keeping records of goods received.

Performs clerical and physical tasks in connection with shipping goods of the establishment in which employed and receiving incoming shipments.

9/27/2012 12:00:00 AM

Logistics Specialist

Responsible for receipt, storage, inventory, and delivery of operational shipboard equipment to several departments.

While assigned to the Inter Bar Code System Inventory Team aboard the USS Eisenhower, assisted with various wall to wall inventories of over 25,000 shipboard line items resulting in 91 percentage validity.

Independently managed and inventoried over 200 line items of aircraft support equipment valued over $4.7 million.

Experienced with shipping and receiving critical mission essential gear and supplies to various countries over the world.

Expedite and tracked mission essential aviation parts for 12 US Navy MH60S aircraft.

Significantly minimizing the commands aviation downing discrepancy report.

Received shop materials for departments; search inventory records to determine availability and quantity of needed materials.

Maintained records consisting of service request, work order and equipment order information.

Purchaser: * Managed commands monthly financial budget while deployed.

7/2009 to 8/2012

BAE Systems Chesapeake, VA

SCA Sipping/ Receiving Clerk

August 2008 to January 2009

West Corporation Hampton, VA

Customer Relations Representative

Responsible for building and maintaining successful relationships with all internal and external customers; provide effective and consistent client contact while demonstrating conferencing proficiency; maintain a professional representation of the company while providing excellent customer service. Use questioning and listening skills that support effective telephone communication.

8/2008 to 1/2009

West Corporation Hampton, VA

Customer Service Representative

6/2005 to 5/2008

Helicopter Combat Squadron 28/ US Navy VA

Logistics Specialist

11/2000 to 6/2005

USS Dwight D. Eisenhower/ US Navy VA

Logistics Specialist

Education and Training

Tidewater Community College,

Associates degree Administration of Justice

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