Customer Service Years Experience

My Life

Hobbies and Interests

Ryan JohnsonRYAN M. JOHNSON

**** ******** **.

Torrance, CA 90503

Home: 310-***-**** Cell: 310-***-**** E-mail: ************@*****.***

OBJECTIVE

Position as a junior analyst where my organizational, computer, and interpersonal skills

can be utilized to help a company achieve higher levels of success.

SUMMARY OF QUALIFICATIONS

. Over seven years experience in administrative positions, organizing and analyzing data

driven reports

. Over two years experience in customer service relations, developing strong

interpersonal communication skills

. Proficient with Microsoft Word, Office, Excel, Access, Photoshop, PowerPoint, Outlook,

and QuickBooks

. Ability to identify problem areas, implementing new ideas that were cost effective

reducing company expenses

. Strong aptitude for interacting professionally with employees and clients of all

levels, as demonstrated by monthly reviews and long work history with employers

EXPERIENCE

Customer Service RepresentativeBluewater Grill, Redondo Beach, California, July 2007-Present

. Directs and organizes banquet settings and groups, while communicating with clients to

achieve optimum guest and company satisfaction

. Manages service staff, gives direction to ensure proper service of guests

. Trains employees on proper service standards

Fabricator, Accounting InternRicks Welding, Torrance, California, May 2000- July 2007

. Conducted company research, analyzed financial documents, and used information to write

extensive reports which reduced spending

. Implemented new cost effective system that decreased company overhead

. Fabricated product pieces prior to welding, improved company productivity

EDUCATION

California State University, Dominguez Hills, Carson, CA

Bachelor of Science, Fall 2012

Major: Business Administration

El Camino Community College, Torrance, CA

Associates Degree, Fall 2009

Major: Business Administration and Economics

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