stephen hill
Email: *********@********.***
Address: ***** ***** ******
City: cincinnati
State: OH
Zip: 45039
Country: USA
Phone: 513-***-****
Skill Level: Management
Salary Range: 50
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
/Users/stephenhill/Desktop/RESUME Stephen Hill 6. 11.Stephen E. Hill
6693 Beeler Drive Maineville, Ohio 45039
email *********@********.*** Cell 513-***-****
PERSONAL STRENGTHS
I communicate with clarity and strength. I excel at setting goals for my employees that focus on the businesses priorities and help employees achieve their professional ambitions. I interact positively with people based on the standards of honesty, integrity, respect, and hold others to those same standards. I create a working environment that is anxiety free and results driven.
MANAGEMENT EXPERIENCE
THE VITAMIN SHOPPE
Assistant Manager 3/2010 to Present
Responsible for opening new retail store in Florence, Kentucky. Management responsibilities include hiring, scheduling, training, setting sales goals for staff to exceed company forecasts. Executed monthly merchandising planograms. Significantly increased units per transaction and average sale dollars, as well as overall sales increase of 34% from previous year on a 21% increase in transaction count.
FRANKLIN COVEY PRODUCTS
Customer Service Manager 3/2008 to 6/2009
Responsible for managing retail store operations in Kenwood including scheduling, training, setting sales goals for staff, determining sales floor merchandising strategies. I had primary responsibility for merchandise receiving and inventory accuracy. As Sales Manager, I maintained corporate sales relationships outside of the store, formulated outreach strategies to win back client relationships that were under performing and to gain new corporate business.
SEH ENTERPRISES, INC.
Owner/Operator of a Commercial Cleaning and Maintenance Franchise 11/2005 to 12/2009
Coordinate, schedule and supervise activities. Assign tasks and inspect building areas to see that work has been done properly, issue supplies, equipment, and inventory stocks. Screen and hire job applicants, train employees. Maintain professional customer communication and relations. Certified by franchise in health care protocols.
FIRST WATCH RESTAURANTS, INC.
General Manager 7/2001 to 11/2005
Responsible for setting the stores goals and execution steps to achieve the company`s goals and standards for the restaurant. Responsible for supervising assistant managers, their training, ongoing execution of the company`s standards and goals. Other duties include hiring, reconciling monthly P&L reports, payroll, evaluate management candidates for the company, scheduling. Achieved awards for highest profitability, cumulative inspection scores, highest average sales increases for the 4th quarter of 2004.
BOSTON MARKET
Assistant Store General Manager 2/1993 to 4/96
Responsible for managing shifts, hiring personnel, evaluating personnel, training management trainees, reconciling weekly and monthly profit and loss statements. Due to my management of cash control and food cost issues, each store I was in became profitable and sales rose due to my focus on a positive customer experience.
UNITED STATES ARMY RESERVE 6/1987 to 6/1995
Non-Commissioned Officer (E-5)
Responsibilities included oversight of training new soldiers, managing the daily, weekly, monthly and yearly tasks and goals of the platoon as outlined by commanding officers. Leading soldiers in wartime mission simulations in active duty training. I was highly effective at accomplishing the mission parameters beyond expectations. I was given duties beyond my rank and I was NCO of the year in 1994 for my company.