Rakesh Sircar
(M): +91-987*******
E-mail: ***********@*****.***
Profile
An ex -army officer and Executive Manager L-2 with Rolta India Ltd. from Sept2008 to
Dec2012.
Enhanced upon professional abilities through exp osure to competitive and result oriented
work culture in Defence Sector and Corporate environment.
Summary
Professionally having over 22 years of experience in the Indian Army in
administration & logistics, asset management/maintenance, security planning &
implementation, crisis management, recruitment & training and 4years 4 months
experience in managing business development,customer support operations, AMC
negotiations,man management, appraisal writing while working with Rolta India
Ltd.Chandigarh.
Proficiency in administration & logistics/security of a military station with movable &
fixed assets worth more than 1000 crores.
Proficiency in maintenance & upkeep of the entire military station assets.
Proficient in dealing with contractors and finalizing contracts with vendors.
Proficiency in VIP security, security & surveillance of a military station in an
insurgency environment.
Proficiency in internal investigations misdemeanors in diverse work environments.
Experienced in execution of most suitable security measures for safety of
man-power and assets in an insurgency environment.
Responsive at executing regulatory / statutory guidelines and effe ctive at liaisoning
with Govt. bodies.
A significant and worthy career with one of the elite Infantry Regiments of Indian
army.
Professionally having 4 years 4 months experience in business development,
AMC negotiation, managing customer support operations, maintaining ISO
documents for audit, man management, organizing training & HR
development,performance analysis and appraisal writing of three management
associates and seven senior executives of customer support team.
Core competencies
Managing business development, customer support operations & AMC negotiation
with customers .
Tasking of customer support team and ensuring customer calls are closed within
stipulated time period as per SLA(service level agreement).
Managing preventive & corrective maintenance of equipment worth appx. 29 crores for
14 Defence, 01 police site(home land security) &05 Haryana Town and
Country planning sites, across J&K, Punjab, Haryana, Himachal & Chandigarh.
HR development programs and training.
Performance analysis and writing appraisal of customer support team of a branch
office.
Managing customer support operations and maintainence of ISO documentation as per
ISO quality standards.
CRM(customer relation management).
Organizing and giving presentations to prospective customers as part of business
Development..
Managing Administration & logistics & security of large complexes/organization/military
substation.
Managing maintenance and repair of buildings and other infrastructure of a military
station.
Dealing with vendors.
Physical/electronic Security Management.
Internal Investigations.
Fraud Prevention.
Background Verifications.
Crisis Management .
Functional Skill Sets
Administration & Logistics, HR, Security planning, budgeting & policy development
Planned and effectively implemented apt and advantageous organizational security
programs.
Managed & maintained physical security, fire systems and emergency restoration
capabilities of a military station.
Controlled losses and applied processes necessary to provide a secure work
Environment.
Implemented security measures to reduce risk, involved in employee and vendor
Selection.
Execution of agreements and initiation/revision of rental requests.
Planning,coordinating & controlling administration & logistics &security of a military
station and a regimental center in the insurgency area of Kashmir.
Thorough professional approach in dealing with service related issues.
Timely information/advice to top management to counter emerging issues/crisis.
Evaluated methods to improve security and loss prevention systems .
Prepared annual budgets and ensured justified and optimum utilization of budget at
hand.
Framed and executed maintenance plans for the upkeep and maintenance of assets
of a military station within a given budget.
Controlled allotment and use of buildings in a military station .
Recruitment, training, motivation, regimentation and induction of recruits in a
regimental center.
Internal Security & Emergency Response
Managed employee background verifications for new recruits.
Managed procedures, programs and methods for personnel protection for senior
level civil and military dignitaries in an insurgency area.
Developed and indoctrinated various security awareness programs as a good
practice.
Conceptualized QRT (Quick Reaction Team) to deal with any attack on military
installations/assets.
Disaster Management.
Conceptualized fire fighting drills & organized surprise firefighting mock drills for an
entire sub military station & a regimental center.
Organized & managed security measures for entry/exit of 1000 plus civilians into &out
of a military sub station in Insurgency area of Kashmir.
Career in private sector
Responsible for Business development and AMC renewals.
Interacting with high level defence,police & Government officials as part of business
Development & CRM.
Head customer support operations of Rolta India Ltd. Chandigarh Branch Office.
Preventive and corrective maintenance of equipment worth appx 29 crores in 14 Defence,
01 Police site(homeland security) & 5 Haryana Town & Country planning sites.
Organizing technical support for the sales team presentations.
Management of auditable ISO documents concerning customer support operations .
Managing tasking of technical manpower for customer support operations & taking
feedback for ensuring opt imum level customer satisfaction.
HR development and training.
Performance assessment and appraisal writing.
Career with Indian Army
Implemented stringent security measures for safety of valued assets of an entire
military station and periodic se curity audits of all the military battalions of the station.
Regulated, controlled & organized security of move of 100 plus army vehicles carrying
2000 plus troops on daily basis of a military station in an insurgency environment.
Lead a company successfully in counter insurgency operations in J&K.
Organized Intelligence gathering in CI environment to achieve desired results against
anti-national elements.
Carried out effective stealth operations while commanding Ghatak(commando)
Team in operational area.
Special security Officer for the Chief Minister, Chief of Army Staff and other
Visiting dignitaries at Srinagar in J&K .
Security In charge of a military station and a regimental centre at Srinagar in J&K.
Administrative commandant of a sub military station in Srinagar (J&k).Responsible
For managing overall administration & logistics, maintenance, security, shopping
complex management and dealing with civil contractors, civil workers, suppliers of the
military station in an insurgency environment.
Career Highlights
10Sept 2008 to 21Dec 2012 Executive Manager
Rolta India Ltd.
1986– 2008 Commissioned Officer (Lt.Col last rank)
in Indian Army
Noteworthy Milestones
Implemented Home Land security project for Chandigarh Police as executive
manager in Rolta India Ltd.
As executive manager in Rolta India Ltd. planned,coordinated, controlled &
Organized the entire hardware & software support for14 strategic sites of Indian
Army,01 Police site(homeland security)& 05 Town &Country planning Haryana sites in
Punjab, Himachal Pradesh,Haryana, J&K & Chandigarh.
Recruited (approx) 3000 candidates for regular Army across J&K including from
insurgency areas while being posted in a training center and conducted training,
indoctrination, regimentation and induction of recruits as part of the training team.
Administrative commandant of a sub military station in the insurgency area of Srinagar in
J&K.Also as a company commander led a company in counter insurgency operations in
Kashmir, line of control in J&K & high altitude areas bordering China.
As second in command of a n infantry battalion with 1000 plus troops was responsible for
the administration,welfare & discipline of the battalion.
Academic Qualifications.
MBA with specialization in Human Resource Management (Symbiosis).
Economics Graduate from Guru Nanak Dev University.
Imagery Interpretation Course for Officers (IICO) from Army Intelligence school .
Qualified Commando from Infantry School, Indian Army.
Junior Command course, Indian Army.
Mountain Warfare Course at High Altitude Warfare School.
Army Officer’s Physical Training Course.
Indian Army W eapon, Strategy & Man Management courses in the Indian Army.
Interests/Hobbies
Exercise
Boxing
Gold Medalist GND University Boxing Championship.
Silver Medalist Senior Open Punjab Boxing Championship .
Gold medalist Open Chandigarh Boxing Championship.
Semifinalist All India University Boxing Championship.
Standard grading in Boxing in officers physical training cou rse at Army Physical
Training School (Pune).
Personal Information
Date of Birth : 05 Apr 1961
Marital Status : Married
Present CTC
11,22624/- PA plus 15000/-medical allowance.