customer service rep

Kesia's InformationLocation: Elkhart, INTitle: customer service repExperience: 1 yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: StudentWork Status: U.S. CitizenMember Since: 2010-08-16 Helpful Links

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KESIA E WOODS

ELKHART, US

********@*****.***

Objective

A position as a customer service representative.

Abilities

Experience in interacting with customers to provide information in response to inquiries about products and services, and to handle and resolve complaints.

Employment History

Customer representative/ pharmacy technician

06/2007 - 06/2008

Walgreens Pharmacy

IN

I was a customer service representative: I shopped for customer s that could not shop for themselves at their request. I talked to customers about personal needs and concerns and referred them to the pharmacist as instructed. I had to enter and retrieve information on each customer on most occasions. I was a cashier and handled deposits at the end of every shift. I kept shelves in order. I kept working area clean and safe. I filled prescriptions in a timely fashion. I called doctors and insurance companies for information concerning a customer. I kept books and filed and faxed information to different companies.

ROOMSERVER, WAIT STAFF

04/2001 - 08/2002

ST LOUIS AIRPORT MARRIOT

ST LOUIS, MO

GREETED, ASSISTED CUSTOMERS, BALANCED CASH DRAWER AND MADE BANK DEPOSITS, TOOK ORDERS, BROUGHT FOOD TO TABLES AND ROOMS IN FINE DINING ESTABLISHMENT

INDUSTRIAL WORKER

01/1998 - 01/1999

INTERIM PERSONNEL

ELKHART, IN

MADE CAULK, CHECK INVENTORY COUNTS, ORDERED PRODUCTS AS NEEDED, RESPONSIBLE FOR KEEPING DEPARTMENT NEAT, CLEAN AND ORGANIZED, PACKAGEING

Education History

Completion Date

Issuing Institution

Qualification

Course of Study

06/1997

East St. Louis Sr. High School

High School Diploma

General classes

06/1996

Southern IL University East St. Louis

Vocational School Certificate or Other Post-Secondary Certificate

Pascal Computer Course

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