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Customer Service Manager

Location:
Las Vegas, NV
Posted:
October 08, 2012

Contact this candidate

Resume:

Danielle Marie Acor

Email: abot5k@r.postjobfree.com

Address:

City: Las Vegas

State: NV

Zip: 89131

Country: USA

Phone: 702-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Human Resources Manager with practical understanding of business needs. Areas of expertise include conflict management and employee training.

Educational Background:

High School Dipolma from Las Vegas Academy of Visual and Performing Arts, Las Vegas NV 1/2001 to 6/2004 (Dance/Advanced Piano)

High School Dipolma from Comunity College of Southern Nevada, Las Vegas NV 1/2001 to 10/2012

High School Dipolma from Le Cordon Bleu Culinary School, Las Vegas NV 1/2001 to 10/2012

Job History / Details:

Summary

Human Resources Manager with practical understanding of business needs. Areas of expertise include conflict management and employee training.

Highlights

Recruitment/staffing

Training and development

Hiring and retention

Recruiting

Interviewing

Employee coaching

Accomplishments

Staff Development:

Trained staff in Enstep Programming for Escrow procedures

Customer Service:

Ensured superior customer service by marketing company in all aspect of Title and Escrow.

Leadership

Served as key contributing member to Leadership team.

Experience

March 2010 to December 2012

Old Republic Title of Nevada Las Vegas, Nevada

Escrow Officer, Branch Manager

Escrow manager duties include reviewing real estate contracts, loan applications and deeds, as well as helping buyers secure real estate financing to pay off mortgages. These professionals must make sure that all parties fulfill their legal and financial obligations before funds are disbursed and escrow transactions are completed. Trained and Managed team members to assist in transactions.

December 2008 to May 2010

Silver State Title Company Las Vegas, Nevada

Escrow Assistant

Assisted the officer on all the files, including providing the double audit process when reviewing and funding the closing. Prepared estimated closing statements for buyer and seller and get to the lenders. Signed loan documents with client with full knowledge of each document. Closed and dispersed transaction from sale, refinance, and commercial deals.

Education

2004 Las Vegas Academy of Visual and Performing Arts Las Vegas, Nevada

High School Diploma Dance/Advanced Piano

Comunity College of Southern Nevada Las Vegas, Nevada

Select One Business Management

Le Cordon Bleu Culinary School Las Vegas, Nevada

Culinary Arts

Affiliations

Nevada Notary Public

Software / Applications:

Microsoft Office XP, Microsoft Office 2000, Microsoft Office 1997, MS Word, MS Access, MS Excel, Internet Explorer, Outlook, Outlook Express, PowerPoint

Typing:

52 wpm



Contact this candidate