Customer Service Data Entry

Stephanie Good

Email: ********@******.***

Address:

City: Boyertown

State: PA

Zip: 19512

Country: USA

Phone: 610-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Detailed oriented, enthusiastic and well-organized Office Assistant with experience in managing daily office functions, data entry, phone skills and dealing with staff and customers.

Educational Background:

High School Dipolma from Word of Life Bible Institute, Pottersville NY 1/2001 to 8/1989 (Bible/Counseling/Youth 2 yr course)

Job History / Details:

Career Overview

Detailed oriented, enthusiastic and well-organized Office Assistant with experience in managing daily office functions, data entry, phone skills and dealing with staff and customers.

Skill Highlights

Administrative support

Meet deadline

Schedule management

Meets/exceeds goals

Self-starter

Attention to detail

Microsoft Office skills

Administrative operations

some knowledge of QuickBooks

Staff motivation

Employee training and development

Filing and data archiving

Data Entry

Filing

Typing

Computer Skills

Excellent Phone skills

Customer Service

Knowledge of Office Equipment

Receptionist duties

Office manager duties

Core Accomplishments

Administration

* Performed administrative tasks such as running an office, filing, data entry, employee and customer service, copying, faxing, organizing the office, receptionist, secretarial duties and phone calls.

* Love working with people and am a team player. I love organizing things to help a business run at TOP EFFICIENCY! Always willing to learn new things and easily trainable!

Teacher's Assistant

* Assisted with Teachers in Elementary with students. Loved working with the students to help them gain a better understanding of the material they struggled with learning. Help raise the overall test scores of the students I worked with one-on-one. Also helped in Learning Support with children listed with an IEP. Assisted in getting the Library organized and functioning at top performance.

Professional Experience

June 1991 to May 1993

Dutch Built Kitchens Pottstown, PA

Office Manager/Secretary

Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies. Negotiated pricing with vendors regarding wholesale billing and marketing procedures. Performed regular telephone contact with material providers and with customers. Successfully handled data entry, accounts payable, accounts receivable, filing, writing reports, inventory, mail, collection of monies, and managing banking accounts. Trained new employees on office procedures.Scheduled and confirmed appointments for entire management team. Increased customer loyalty through calling them after services were rendered to make their was customer satisfaction. Also handled UPS in the office from outside customers. Greeted all customers and directed them to where they needed to go. I left this job when I was 5 months pregnant so I could stay at home with my children.

Work History

to

May 1985 to June 1989

Arby's Exeter, PA

Cashier/ Supervisor

August 2000 to August 2008

Faith Bible Fellowship Church Fleetwood, PA

Co-Youth Leader/Pastor with my husband

Education

1989 Word of Life Bible Institute Pottersville, NY

High School Diploma Bible/Counseling/Youth

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