Evan d'Entremont

Address

** ***** **,

Dartmouth, NS

B2X 1L9

Phone

902-***-****

abot1r@r.postjobfree.com

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Technical Expertise

Specialties Working with existing sites at code level, advanced object oriented

development

Markup and Programming Languages C++, PHP, HTML, XHTML, CSS, MySQL, Javascript, jQuery

CMS Wordpress, Zen Cart, MediaWiki

Software Dreamweaver, Notepad++, GIMP, Photoshop, Microsoft Office Suite,

OpenOffice/LibreOffice, AutoCAD, FTP/SFTP Clients, CLI UNIX utilities, PHPMyAdmin, etc.

Systems Windows, Mac OS X, Linux, iOS, Android

Portfolio Selections

Custom eCommerce Frontend

L&M Highland Outfitters Dartmouth NS

2012

Please view http://epicwebdesign.ca/portfolio for images and links.

L & M Highland Outfitters is under new management, and they wanted to consolidate their

wholesale and retail sites into one saving valuable time spent updating multiple sites

with the same products and information. This site was built on top of the existing

backend, with a modern style and adding useful and needed features along the way.

Website Modifications / New Website

Encanex Enterprises Ltd Halifax NS

2012

Please view http://epicwebdesign.ca/portfolio for images and links.

Encanex took ownership of another company and needed someone to update their site. The

changes were made to the content and branding in under four hours with no prior knowledge

of the code, leaving a happy customer. When Encanex wanted a whole new site, better

aligned with their business direction, they came back and their current site was produced.

Professional Experience

Director / Lead Web Developer

EPIC Web Design Dartmouth NS

September 2011 to Present

Owner of EPIC Web Design, a web design and development firm specializing in custom PHP

coding and aftermarket modification of existing sites.

Work with the Wordpress platform, Zen Cart and other open source projects.

Have consistently increased sales and revenue through marketing and networking with local

business owners and internationally via the internet.

Interim Store ManagerThe Source (Bell) Antigonish NS

April 2010 to November 2010

Interim Store Manager from August to November 2010.

Consistently meet and exceeded performance metrics.

Responsible for timely processing and documentation of shipments, repairs, wireless

communication contracts, and training of new employees.

Upgraded store Point of Sale hardware including PC units, server, debit/credit processing

terminals and networking infrastrucure

iTunes Store Customer Support Advisor

Apple Inc. Antigonish NS

December 2009 to April 2010

Process and took ownership of incoming client email, while maintaining high standards of

customer support.

First point of contact for an international web-based multimedia service, including

music, video, multi-platform end user applications and portable media devices.

Achieved total resolution of various issues including consumer fraud, sales support and

data recovery.

CPU Technical Support Tier 1

Apple Inc. Antigonish NS

September 2008 to December 2009

Provided consumer-level telephone support for high end desktop and portable computers.

Identified client issues, diagnosed causes and determined corrective actions.

Responsible for core applications, networking, external/internal device and hardware

support.

Indentified and escalated emerging issues with client systems.

Completed detailed reports on client contacts.

Customer DirectorApple Inc. Antigonish NS

November 2007 to September 2008

Ensured correct routing of incoming clients to various internal departments and web based

resources.

Handled incoming client calls, determined eligibility for support and service

Identified sales opportunities

Education

Web

InternshipHighland Multimedia Antigonish NSSummer 2010

Read Letter of Recommendation

Web site creation and modification

Effective web design principles

Resolved miscellaneous IT issues with local networking, web server administration and

desktop repair.

Engineering / Computer Science Program

StFX University Antigonish NSSeptember 2007 to April 2009

Completed two years of study at StFX in various technical design, programming, and

science courses

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