Customer Service Manager
Resume:
Margaret Moran
Email: abot1g@r.postjobfree.com
Address: ** **** **
City: Ansonia
State: CT
Zip: 06401
Country: USA
Phone: 203-***-****
Skill Level: Experienced
Salary Range: 40
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Margaret M. Moran
12 Arch Street
Ansonia, CT. 06401
203-***-**** ext. 113 (work)
203-***-**** (Cell)
e-mail: abot1g@r.postjobfree.com (work)
e-mail: abot1g@r.postjobfree.com (home)
Objective: To obtain a permanent full time position with a company that would provide stability, job security,
advancement, and versatility.
PROFESSIONAL EXPERIENCES
January 2010 - Current Recovery Network of Programs, Inc.
Accounts Receivable Specialist 2 Trap Falls Road, Suite 405
Director: Yaretza Pizarro Shelton, CT 06484
203-***-****, Ext. 105
Currently working at the Kinsella Treatment Center, Bridgeport, CT. Recently transferred from Center for Human Services, Stratford, Ct. due to site needs.
Responsibilities include daily/weekly census; daily cash receipts; complete client intakes/discharges; determine self- pay client fees; execute various contracts and consent forms; client detoxification; weekly reminders; reimbursements; absences; back fee reports; monthly state billing; insurance eligibility through CTDSS; authorizations; private insurance billing; execute spend down and private insurance invoices; many other duties that may be required or requested.
Software used: Microsoft Excel 2007, Microsoft Word, AMS, EDS, Internet State and Government sites.
Associates of Westport Agency
August 2008 - November 2009 Aquarion Water Company
Collection Specialist/Customer Service 200 Monroe Turnpike
Manager: Maria Fanell Monroe, CT, 06468
Employed by Aquarion Water Company on a long term temporary assignment through Associates of Westport Temporary Agency.
Responsibilities included customer payment posting through Speed Pay, FICS and Check Free clarification, account payment research, credits; refunds; correspondences; close collection files; write offs; adjustments; reverse payments; void refunds; field representative payment research, DPUC complaint reports, field representative onsite report, assessors and foreclosure notifications. Other responsibilities as requested.
Software used: SAP, Microsoft Excel, Lotus Notes.
July 2004-August 2008 Highfield Manufacturing Co.
Accounts Receivable/Collections 380 Mountain Grove Street
Bookkeeper/Customer Service Bridgeport, CT. 06605
Office Manager: Jim Squires 203-***-**** - Ext. 115
Responsibilities included cash deposits; processing receipts and wire transfers; processing credit card payments; posting payments and adjustment; credit memos; billing/invoicing; collections; commissions; customer account setup; balancing and updating the cash; sales and general ledger accounts daily; monthly statements; processing export documents; month and year closings; customer service; receptionist work.
Software used: Syspro, Impact Agama, Impact Encore 4.0, Microsoft Excel 97, Microsoft Word.
January 2002-June 2004 Neumayer Equipment Inc.
Accounts Receivable/Collections 5060 Arsenal Street
Office Manager: Sam Hanephin St. Louis, MO. 63139
Duties included daily cash deposits; posting and updating customer accounts; billing/invoicing; collections; monthly statements; month and year end closings.
Software used: Microsoft Excel; Microsoft Word; Mas90.
April 1999-November 2001 Highfield Manufacturing Co.
Accounts Receivable/Collections 380 Mountain Grove Street
Bookkeeper/Customer Service Bridgeport, CT. 06605
Office Manager: Jim Squires 203-***-**** - Ext. 115
Responsibilities included preparing cash deposits; processing receipts and wire transfers; posting payments and adjustments; credit memos; billing/invoicing; collections; commissions; balancing and updating the cash, sales and general ledger accounts daily; monthly statements; month end and year end closings; customer service; receptionist.
Software used: Microsoft Excel 97; Microsoft Word; Impact Agama; Impact Encore 4.0
June 1997-April 1999 Gas Equipment Engineers
Assistant Accountant/ 1249 Oronoque Road
Bookkeeper Milford, CT. 06460
Supervisor: Suzanne Lewis 203-***-****
Responsible for accounts receivable; accounts payable; payroll; billing/invoicing; cash deposits; cash
disbursements; bank reconciliations; sales journals; and inventory control.
Software used: Microsoft Excel; Microsoft Word; Peachtree; and Accpac.
EDUCATION
Computer Processing Institute Central High School
Bridgeport, CT. Bridgeport, CT.
Data Entry Program General Equivalency Diploma
PERSONAL SKILLS
Organized; Detail Oriented; Dedicated; Loyal; Persistent; Poise High Level of Integrity; Ability to Multi Task; Eager To Accept New Challenges and Responsibilities; Team Player; Self Motivated.
PROFESSIONAL REFERENCES
Letters of Reference and Exemplary Performance Reviews furnished upon request.
PERSONAL REFERENCES
Rosemary Drapp Ivette Plaza
964 Naugatuck Avenue 214 Lyon Terrace
Milford, CT. 06464 Bridgeport CT. 06604
Years Known - 38 + Years Known - 2 +
Contact this candidate