Sales Manager

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Laura Canapa

* ****** *****, ********* *****, FL. 32561

Home: 850-***-****

Cell: 850-***-****

Email: aboszp@r.postjobfree.com

Education

**** ** ****, ******* ********ptionist Certification Career Step Program1993 to 1994, Masters in Human Development and Counseling Troy State University

1985 to 1989, Bachelor in Psychology Western Ky. University

Professional Experience

20112012Veranda of PensacolaHealth Care Coordinator

Coordinated the administrative and health care needs for ALF residents

Oversee the daily operations of ALF

Responsible for various shifts

Maintained compliance with government and industry regulations

Ensure an effective and efficient environment for residents, family and staff

Plan and coordinate nursing care to residents requiring long-term and rehabilitative care

Developed procedures and systems for effective operations

Interacted with governmental agencies, insurance carriers and community groups

2009 to 2011EZ Medical Pensacola, FL

Compliance Manager

Maintain all compliance standards with AHCA and Medicare for 3 durable medical equipment

companies.

Complete Medicaid and Medicare billing

Complete intake screening, Medicaid and Medicare eligibility for Long Term care home

health patients

Complete quarterly QI reports

Provide training to new delivery staff

Provide HR support

2004 to 2008Ceramic Imports, LLC. Gulf Breeze, FL

CEO

Managed all aspect of daily business operations

Developed sales plans and brochures to increase sales

Generated new business and promoted services by utilizing MS PowerPoint for presentations

and networking

Responsible for all advertising, dead-line driven proposals, financial reports, and

shipping of products

Provided customer support and maintained customer relationships

Research new product lines

1998 to 2002Children s Services Center Pensacola, FL

Supervisor/Program Director

Promoted to Program Director in 2001

Managed program operations for childcare services to abused children in compliance with

state and private contracts

Managed the budget

Participated in organizational growth planning

Served as a liaison between agency and community to generate new customers and funding by

utilizing MS Excel, PowerPoint, and MS Word for presentations and networking

Responsible for dead-line driven monthly reporting

Provided leadership and support to staff on contract compliance and quality of services

Researched new programs that would enhance productivity of services

1995 to 1998Children s Home Society Pensacola, FL

Mental Health Therapist

Provided individual and group therapy to abused children

Responsible for accurate and timely client records that met state and Federal billing

standards

Generated new referrals from doctors through promotion of services and community

involvement

Provided state required training to potential and existing foster parents

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