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Customer Service Sales

Location:
Los Angeles, CA
Posted:
October 06, 2012

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Resume:

Chandra Monroe

Email: abosy9@r.postjobfree.com

Address:

City: Encino

State: CA

Zip: 91436

Country: USA

Phone: 818-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Responsible customer service in sales with excellent communication skills demonstrated by 15 years of experience providing personal customer focused service .Hard-working, experienced retail sales focused on positive results and client satisfaction. Reliable, conscientious and capable of taking initiative.to satisfied clients.

Educational Background:

High School Dipolma from Inglewood High School, Inglewood CA 1/2001 to 6/1978 (All)

Job History / Details:

Summary

Responsible customer service in sales with excellent communication skills demonstrated by 15 years of experience providing personal customer focused service .Hard-working, experienced retail sales focused on positive results and client satisfaction. Reliable, conscientious and capable of taking initiative.to satisfied clients.

Skills

Excellent verbal communication

Relationship/team building

Fast learning

Commitment to quality and service

Client satisfaction

Strong communication skills

Customer friendly

Staff motivator

Stock maintenance

Inventory control

Customer service,client relations,Multi-task

Accomplishments

Developed long term relationships with customers which increased repeat business. Preformed accurate daily inventories including all hair products, professional styling aids, and for stylist in Salon, and custom products for clients personal needs. planned and executed promotional events to market services to new potential clients.

Experience

March 1984 to June 1998

D B Beauty Supply and Salon Los Angeles, Ca

Salon owner

Achieved high customer satisfaction for providing personal customer service and knowledge of products being sold or used on clients hair.Collaborated with all staff members (sales team and stylist) to ensure the delivery of efficient, high-quality service.Provided coaching, mentoring, and consultation to staff to enhance staff development.

Resolved guest complaints.Created repeat business by developing long-term relationships with regular customers. Kept all selves fully stock with products for store shelf appeal.Reviewed weekly inventory charts and recorded facility needs.

Education and Training

78 Inglewood High School Inglewood, Ca.

High School Diploma All

Certificates: Cosmetology 1979 Marienello School of Beauty

Certificates: Specialized Coursework:

State Board Cosmetology License 1979 State Board of Estitician 2010

Specialized Coursework:

Skin Analysis

Masque Therapy

Microdermabrasion

European Facial Massage

All phases of beauty Hair Nails, Personal custom beauty services

Retail Sales,Shampoo, Conditioners,Vitamins



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