Customer Service Sales

Hannah Gage

Email: abosy5@r.postjobfree.com

Address:

City: Reno

State: NV

Zip: 89521

Country: USA

Phone: 952-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success. Assistant store leader with 4 years of managerial experience. Strong strategic-planning and people-management skills.

Educational Background:

High School Dipolma from University of Minnesota, South St Paul MN 1/2001 to 5/2006 (Retail Merchandising)

Job History / Details:

Career Overview

Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success.

Assistant store leader with 4 years of managerial experience. Strong strategic-planning and people-management skills.

Core Strengths

Conflict resolution

Creative design

Event management

Recruitment/staffing

Training and development

Hiring and retention

Excellent communication skills

Problem-solving skills

Accomplishments

Customer Service

Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.

Work Experience

July 2006 to Current

Scheels All Sports Reno, NV

Assistant Store Leader

Established sales goals, managed budgets, and devised sales forecast.

Responsible for personnel management, merchandise selection and presentation.

Manage store level operations including staff hiring, training, evaluation and work schedules.

Interfaced directly with customers to provide assistance and resolve problems.

August 2002 to July 2006

The Gap Roseville, MN

Sales Coach Leader and Trainer

Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.

Provided an elevated customer experience to generate a loyal clientèle.

Conducted weekly walkthroughs with the General Manager to discuss all interior visual displays including store window presentation.

Facilitated monthly sales coach meetings to ensure company sales goals were met.

Supported the stock supervisor by assisting with weekly merchandise shipments and replenishment system.

Educational Background

2006 University of Minnesota St. Paul, Minnesota

Bachelor of Science Retail Merchandising

Deans List, Fall 2003

Minor in Business

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