JANE WIENS
Phone: 604-***-**** Email: abosvv@r.postjobfree.com
MANAGEMENT PROFESSIONAL
CAREER PROFILE
Over 20 years of sales and service industry including District Manager Natural leader who is able to lead and motivate a team to meet company’s vision and achieve goalsAbility to lead a team to change in a positive environment. Adaptable and resourceful management style with the ability to supervise many individuals Highly organized with well developed time management skills to meet tight deadlinesStrong interpersonal and communication skills with the ability to establish effective business relationships
PROFESSIONAL EXPERIENCES
Management and Administration:
Supported Sales Director with training and development needs within Western Canada Developed special project stores in Western Canada to turn around results working with the District manager of that region along with the Sales Director. Apart of strategic planning meetings for growth and development of Western RegionMonitored that key success indicators were utilized with in region Adhered to reporting and administration deadlines for region. Performed wage cost analysis and financial analysis as well as monitored overall sales and profitsMonitored business trends and stock levels by utilizing inventory analyst, dept and sales reports Created budgets for controllable expenses and managed
Supervision and Training:
Trained Managers for advancement to District Manager Trained, supervised and oversaw the professional development of 90 staff members.Hired, trained coached managers to effectively drive the business Provided coaching and held management team accountable to meet company’s standardsSkilled at training staff on effective time management skills including setting prioritiesHighly skilled at recruiting skilled managers that fit a company vision. Retained top retention percentages for managers and assistants with in area
Sales and Marketing:
Delivered superior customer service within districtEnsure district met and exceeded sales plan, KPIS and wage cost.Analyzed under achieving stores within Western Canada utilizing corporate tools, developed training plans to ensure store met standards. Implemented visual, marketing and stock placement training to management teamEnsured company’s visual and marketing standards were implemented correctly Increased and maintained sales successfully; supported stores in sales increases to change volume classPresented and communicated monthly structured store visit reports with action plans for improvement
Interpersonal and Communication:
Conducted weekly conference calls to communicate company’s weekly directionFacilitated managers’ meeting and wrote feedback reports to Human Resource DepartmentMediated the resolution of workplace problems with both employees and managementEmpowered employees to successfully identify and resolve conflict effectivelyMentored and advised supervisors who experienced challenges in asserting authorityBuilt open strong communication line with Head office staff
Jane Wiens
Phone: 604-***-**** email: abosvv@r.postjobfree.com
COMMUNITY INVOLVEMENT
Pastor of Richmond Christian fellowship 2003 to 2009 Helped establish Xtreme Mercy Canada a non-profit organization that works with marginalized people in the Amazon regionInvolved in working with youth in the community for over 20 yearsVolunteers for scrap cars not kids a project that fundraises to stop exploitation of children in Cambodia and Thailand.Involvement with women’s transition home
DEMONSTRATED SKILLS AND ABILITIES
Assessments and Counseling:
Assessed situations and individuals during times of crisis and provided referrals
to appropriate resources and servicesCounseled and supported parents and teens who are experiencing emotional difficultiesAssisted in the mediation and resolution of conflicts between family and teens Provided couples with basic mediation/negotiation skills to resolve marital differences
Cross Cultural and Community:
Traveled abroad and worked effectively with individuals from various ethnic backgroundsCoordinated and led teams on trips abroad to Mexico, Brazil, Thailand and USAVolunteered and worked in a refugee camp in Croatia during the war in 1995 Worked on project in Mexico to improve housing and drinking water conditionsOrganized and led a team of youth to work with street people in San FranciscoRaised funds to provide books and literacy programs in Brazil by teaching
at two non-profit English SchoolsServed the local community by working with children and teens providing
leadership, mentorship and life skills to children and teensAttended numerous youth worker conferences and training sessions to gain insights
and an understanding of today’s youth culture
EMPLOYMENT HISTORY
Winners/ Homesense Operations Manager combo store 2011 to date
Retail consultant Specialized in building retailers 2007 to date
Suzy Shier District Manager B.C. 1997 - 2007
Bryans Fashion Assistant Manager 1996 – 1991
Ricki’s Ladies Fashion Assistant Manager 1991 – 1996
Jane Wiens
Phone: 604-***-**** email: abosvv@r.postjobfree.com
REFERENCES
Reitmens Manager Vancouver Island & District visual support
Nicole Pakos (Pinder)
Phone: 1-250-***-****
Director of Operations for Western Canada ~ Suzy Shier
Gina Svenson
Phone: upon request
Instructor Canadian tourism collage
Jarrett Vaughn
Cell 604-***-****
Social worker owner La Lucy Boutique
Darlene Straaup
Cell: 604-***-****
Director PCRS
Lee-Ann Hansen