Customer Service Construction

*** ******** *****, ******* ** T*Y *K*, 403-***-****, ***********@*****.***

GERRY RIOUX

Aug 11, 2012

3K Consulting Inc.

Calgary, AB

Subject: Manufacturing Production Supervisor

Dear Sir/Madam,

My most recent employment has been with Crossroads C&I Ltd. I worked there as a receiver for about a year, then was transferred to the fabrication department, where I worked for about 5 years in several different departments: operating laminating machines, band saws, CNC routers and profilers for cutting pipe insulation. I was the lead hand in the metal department where I cut and fabricated metal parts for pipe cover jacketing.

In every department that I worked I introduced innovations that improved efficiency and productivity in that department. I some cases I was able to double and even triple productivity. By making adjustments to guides, designing and building special attachments for some of the machines, or simply cleaning or sanding built up glue and paint off certain surfaces, I could make them run more smoothly and efficiently. In some cases I built new tools completely from scratch. Extensive documentation of these innovations, and others, is contained in my portfolio and is available upon request.

The area that I have worked in the longest is gold jewellery manufacturing (Master Goldsmith and expertise in precious metal manufacturing processes) but I have experience in many other areas including wood frame construction (framing), general construction labour, oil refinery unit operator, auto mechanics, and small appliance repair.

I have driven a variety of trucks, forklift, power jack, farm vehicles, and operated construction site power tools and air tools.

I have owned and operated my own manufacturing businesses, and have supervised and trained employees and apprentices. The enclosed r sum will give you more details as to my qualifications.

Please feel free to contact me at 403-***-**** to discuss any opportunities.

Sincerely,

Gerry Rioux

160 Whitaker Close, Calgary AB T1Y 5K3, 403-***-****, ***********@*****.***

GERRY RIOUX

Supplement to resume:

This is an extract taken from my resume for software development. Hopefully it gives an indication of at least some of the ways my computer engineering knowledge can be applied in a manufacturing environment.

I have recently completed studies and received my diploma in Computer Engineering Technology (CNT) from the Northern Alberta Institute of Technology.

Since graduating, I have worked on various projects including: a programmable oven temperature controller using a Motorola based micro controller and programming in assembler language, various databases using Oracle, a web based database using MySQL and PHP for the server side scripts, and a simple object oriented database (based on a different storage and retrieval concept) using link lists (fast data arrays).

I developed a Windows program using C++ and MFC (Microsoft Foundation Classes) that I took to work to help me organize my work orders and do all the trig calculations to determine the machinery settings and material requirements in my department. This application reduced my paperwork processing time by a factor of 10, reduced the amount of material used by 15% to 20% overall, and eliminated errors that cost the company in terms of nonconforming products, returned orders, poor customer relations, wasted materials, and lost man-hours. The program has a user-friendly graphical user interface and all of my helpers and co-workers found it very easy to work with.

I developed a database, using Microsoft Access, for the manager of the fabrication shop. The database was needed to determine productivity levels for different departments and labour times for products to aid in product costing and to develop training programs. It also aided in scheduling upcoming jobs, by providing information about budgeted times for work in hand and the availability of staff and their levels of training.

Because of my background in mechanics, fabrication, mathematics, electronics and computer programming, I was able to design and build an optical rotary encoder using a disk from a DVD container, an LED, a photocell (and several other electronic components), a microcomputer, and a digital LED number display. I attached the rotary encoder to a ground-measuring tool that I purchased from Canadian Tire and used it to measure the length and count the number of sheets cut on a metal cutting machine. This apparatus reduced the time for cutting metal sheets by at least half.

The enclosed resume will provide you with more details of my qualifications.

Please feel free to contact me at 403-***-**** to discuss any opportunities.

Sincerely,

Gerry Rioux

Computer Engineering Technology (graduate)

160 Whitaker Close, Calgary AB T1Y 5K3, 403-***-****, ***********@*****.***

GERRY RIOUX

Skills:

Construction, Trades, electronics and Jewellery Manufacturing Designing and fabricating precious metal objects by handExpertise in gold and silver jewellery manufacturing processesWood frame construction, cutting, and back framingOperated large mitre saw at Leduc Truss for cutting chords and websOil refinery, vacuum fractionating unit and trade shopsAutomotive mechanics hobby as a teenager (rebuilt engines, carbs, brakes, etc)Built and repaired small equipment and appliancesPlumbing and electrical wiring for home and workshopsTroubleshoot electrical, mechanical, and production problemsOperated CNC routers, profilers, band saws for cutting industrial pipe insulation, and

laminating machinesMetalsmithing in aluminum and stainless steel for pipe insulation jacketingOperate forklift and power jackElectronic Circuits and Devices

conditioning circuits, and VI’sBasic PC Repair (A+ course)

Management and Customer RelationsManaged own businesses for more than 12 yearsAcquired substantial customer service experienceSolid command of time management, efficiency, and productivity conceptsSupervised and trained staff and apprentices Taught numerous classes and workshops in jewellery field and tutored in mathHave extensive planning, organizing, problem solving, and troubleshooting skills

Education:

Computer Engineering Technology Program 2001 - 2004

Northern Alberta Institute of Technology, Edmonton

BSc Program (Computer Science) 1992 - 1994

University of CalgarySuccessfully completed 2 years

Viscount Bennet Adult Education Centre, Calgary AB 1990 - 1992Upgrading in math, chemistry, and physics

Experience:

Warehouse (Receiving & Fabrication) Crossroads C&I, Edmonton AB 2005 - 2011

Apprentice CarpenterCanbian Construction 2004 – 2005

Carpentry, window installation, asbestos removal 2001

general construction labour Chandos Construction Ltd, Edmonton AB

Prior to 2001:

Framer/Labourer/Cutter

Leduc Truss, Leduc AB

Operated large radial arm saw, custom packages

Lafreniere Construction, Edmonton AB

Framing, cutting, and back framing

Clark Builders, Edmonton AB

Backfill, general construction labour

Viscount Bennet Adult Education Centre, Calgary AB Recommended by math teachers and selected as the student tutor for math

Rioux Gold Design Ltd, Calgary AB (Owner/Manager/12yrs)Master Goldsmith/Designer, Jewellery Manufacturer

Volunteer Work:

Edmonton FreenetWorked on help desk and helped to train other staff

Interests: Mountaineering, back country skiing, mountain photography, created

mountain web site

References: available upon request

Contact this candidate