Manager Project Management

Juergen Neumann

Email: *********@********.***

Address: **** *********** ******

City: Lakeland

State: FL

Zip: 33811

Country: USA

Phone: 863-***-****

Skill Level: Experienced

Salary Range: 30

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Juergen Neumann

4470 Whistlewood Circle, Lakeland, FL 33811 863-***-**** *********@********.***

Identifying and executing performance improvements, capturing opportunities, completing project management programs and facilitating profitable changes. Able to review and analyze critical issues from multiple perspectives, and develop strategies to achieve projected goals, and objectives. Capable of pioneering business innovation to enhance business endeavors. Experienced and capable of developing and delivering proprietary training to individuals at all levels and across departments.

Core Qualifications

*Reporting/Compliance

*Strategic Planning

*Purchasing/Budgeting

*Employee/Vendor Relations

*Resource Allocation

*Project Management

*Staff Development/Training

*Bilingual: English/German

*Analysis/Research

*Process Integration

Education

Computer Repair Technician Diploma 2012, Florida Career College, Riverview, FL

Bachelor of Science in Business Administration 2007, Florida Metropolitan University, Lakeland, FL

Associate of Science in Computer Science 2003, Florida Metropolitan University, Lakeland, FL

Bachelor Degree in Hospitality, Chamber of Industry and Commerce, Kassel, Germany

* Qualified Instructor for Business Enterprises 1990

* Hotel Management and Restaurant Trade 1983

* Chef Training 1981

Certifications

CompTia A+

Microsoft Office 2000

Professional Experience

Citigroup, Tampa, FL August 2003 - October 2009

Financial Analyst

Assumed vast responsibilities outside normal scope of duties to enhance operational efficiency. Guaranteed accounts balanced, allocated funds as needed and effectively handled report preparation.

Accomplishments:

* Assured accuracy of ACH payments from vendor accounting departments across International and Domestic business.

* Overcame international business obstacles through multi-lingual language abilities; conveying invoice details and verifying data in effort to achieve payment devoid of breaking any laws.

* Provided detailed information necessary to translate the Oracle Database from US functioning to global utilization and devised procedures vital to employee understanding.

* Proficiently managed Daily Metrics; received data from various departments and compiled information into one spreadsheet location.

GC Services, Lakeland, FL January 2003 - July 2003

Traffic Analyst, Reporting

Coordinate time-zone references to generate mass call reports for delivery to call center, improving collection agent performance with computer program support.

Accomplishments:

* Improved outbound contacts by 50% with utilization of regenerating software.

* Generated $2 million in revenue with increased call volume.

Safety Harbor Resort & Spa, Safety Harbor, FL October 1999 - December 2000

Restaurant Supervisor & Host

Schedule staff, stock merchandise, confirm menus and take reservations. Handle client complaints and ensure proper completion of daily operations.

Accomplishments:

* Augmented brunch sales by 20% with improved customer circulation and staffing efficiency.

* Enlarged server responsibility to 5 tables, reducing overhead and labor costs by 10%.

Movenpick Hotels & Resorts International March 1983 - December 1998

Increasingly responsible positions in food and beverage, purchasing and resort management in independent locations in Switzerland, China, Kuwait and Germany.

Accomplishments:

* General Manager, Hannover, GER - managed all aspects of resort personnel and operations

* Purchasing Manager, Braunschweig, GER - managed $10 million quarterly inventory. Supplied 12 hotels with wine purchased from California, managing a $25 million budget

* F&B Coordinator, Kuwait City - imported restaurant supplies, developed pre-computer purchasing card system

* Service Manager, Zurich, CH - managed staff of 15 while in training for product supervisor position

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