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Customer Service Sales

Location:
Oceanside, CA
Posted:
October 04, 2012

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Resume:

Richard Moore

Email: abosm0@r.postjobfree.com

Address: *** ******* *****

City: Oceanside

State: CA

Zip: 92057

Country: USA

Phone: 760-***-****

Skill Level: Management

Salary Range: 125

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Richard W. -Rick- Moore

760-***-****, abosm0@r.postjobfree.com

www.linkedin.com/pub/rick-moore/20/637/b0

PROFILE

Director of Operations / Manufacturing Manager, Business Development Director, General Manager

Excellent organizational, analytical, interpersonal and administrative skills. Problem Solver. Strong Leader

Extraordinarily effective leader and coach with extensive experience in senior-level management roles. Highly skilled at leading organizations through a cycle of tremendous growth and profitability. Dynamic professional who clearly defines and articulates operational strategies. Proven ability to identify new markets and opportunities. Adept at employee development, workforce planning, and overall operational policy creation.

CORE COMPETENCIES

Team Building, Leadership Mentoring and Coaching Employees Problem Solving

Accessing Customer Needs Implementing Operational Efficiencies Strong Communicator

Strategic Planning Business Development / Opening New Markets Startups/Turnarounds

P&L, Budgeting Project Management Vendor Relations

Process Improvement Cost Reduction Client Relationships

EXPERIENCE

North San Diego Futbol Club, Vista, CA 2011-2012

Competitive youth soccer organization focused on providing a positive culture around youth soccer.

Volunteer President, Director of Coaching

Responsible for all operational aspects of the organization: Financial, Marketing, Program Development, Coaches Development, Training & Youth Development, Client Interface.

* At my start the organization was in the process of closing due to decreasing market share; Result: Led a successful turnaround by reorganizing the operations and marketing functions.

* Promoted the Club in the community, partnered with professional club (LA Galaxy) to provide skills clinics; Result: Enhanced recognition in the community; gained reputation as a high quality soccer club.

Vista Soccer Club, Vista, CA 2004-2011

Leading youth organization specializing in recreational and competitive soccer. 2000 youth members.

Executive Director, Director of Coaching

Reported to the President. Responsible for all areas of management of the Club. Supervised all paid staff, plus numerous volunteers. Created policies and procedures, managed daily operations, created and adhered to budget requirements. Trained players and coaches. Conducted clinics, camps and tryouts.

* Upon hire, increased sponsorships and revenues; Result: Balanced the budget, achieved profitability within the competitive program for the first time.

* Approached and negotiated a sponsorship agreement with the San Diego Union Tribune; Result: Revenues provided for 5% of the annual budget.

* Enhanced quality of the program, including training sessions, skills clinics and Summer camps; Result: Grew the competitive program by 20%.

* Sourced and negotiated a partnership agreement with Adidas; Result: Player uniforms, field equipment, coaches apparel and training gear were provided at reduced or no cost.

* Worked with cities of Vista and Oceanside, and the Vista Unified School District; Result: Field Renovations and the Development of new fields for use by the Club and the community.

RCM Printed Circuit Services, Inc., Oceanside, CA (simultaneous with above position) 1989-2008

Company specialized in printed circuit boards, pcb design, pcb assemblies, testing services, custom turnkey products, and consulting services.

Managing Director

Worked directly with all customers and vendors. Supervised all employees. Full P&L responsibilities, including budgeting, pricing and contract negotiations.

* Starting from scratch in home/garage, developed a customer base covering 10 states and Australia: Result:

Strong account base for customized commercial, military and consumer products.

* Inspected incoming materials and outgoing products, and tested turnkey products to customer specifications; Result: Company grew steadily as the result of a solid reputation for quality.

* Wrote product, process and purchase specifications and quality standards for RCM and customers; Result: Built the company into a highly organized smooth functioning entity.

* Recognized and pursued market opportunities; Result: Achieved profit margins many times greater than industry standards; margins often in the 20% to 50% range.

* Developed the Applied Micro Circuits Corp account; worked with Engineering staff to develop kits for various `chip` designs; Result: Created a 15-year span of turnkey products with AMCC.

* Manufactured and tested circuit boards and sub-systems for wagering equipment for the race track industry; Result: Opened an exciting new untapped market for our products/services.

* Worked with high tech manufacturer Ipitek for consulting on design, and writing specifications and standards; Result: Developed a 20-year on-going relationship that produced millions in revenues.

* Developed relationship and negotiated contract with MRV Communications; Result: Account regularly produced $100K monthly, and provided a stable source of cash flow for the company.

National Circuits, San Diego, CA 1989-1990

One of the leading prototype manufacturers in California. 40 employees

Vice President / General Manager

Reported to the President. Responsible for all design, photo plotting, manufacturing, sales, operations, marketing and customer service. Directly managed daily operations, including the sales staff. Directly responsible for several key accounts.

* Systematized operations to enhance efficiency; led drive to increase margins and pursue market opportunities; Result: Increased profits seven-fold from their previous highest levels.

* Identified new markets, gained greater depth in the markets the company was presently serving; Result: Sales revenues increased 20%.

Moore Electro-Assembly, Moore Printed Circuits, Inc., San Diego, CA 1988-1989

PWB manufacturer. 30 employees.

Vice President Sales & Marketing, 1989

Vice President of PWB Operations, 1988-1989

Reported to the President / Owner. Responsible for daily management of all manufacturing, engineering, quality and sales activities. When company was purchased, new owners assigned the VP Sales function.

* Established formal processes and procedures where none had previously existed; Result: Restructure of Operations attracted potential buyers for the business.

* Focused on building long-term relationships with customer base; Result: Took backlog from 27K to 180K per month within one year.

Winonics, Inc., J.R. Controls Inc., Fullerton, CA 1986-1987

Production manufacturing. 100 employees. Winonics was part of a -family- of companies that included 4 other mfg facilities in So. California and Utah.

General Manager / Vice President Manufacturing

Reported to the Owner. Responsible for all operations including: Manufacturing, engineering, quality assurance, finance, sales and marketing.

* Specifically focused on developing sales and enhancing customer service; Result: Increased sales from $267 month to $600K in 5 months.

* Increased operational efficiencies; Result: Improved bottom line from a $130K loss to 69K profit.

EDUCATION

De Anza College, Cupertino, CA

* 58 Units; Dean`s Honor List, 4 successive quarters



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