Carlos Mongiello

Email: abosli@r.postjobfree.com

Address: **** **** *** **

City: Seminole

State: FL

Zip: 33776

Country: USA

Phone: 727-***-****

Skill Level: Management

Salary Range: 97

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Carlos Mongiello

9506 Tara Cay Ct., Seminole FL 33776

abosli@r.postjobfree.com

727-***-****

SUMMARY:

Highly accomplished project and program manager in the IT arena, experienced in all areas of Project Management Office (PMO) and

System Development Life Cycle (SDLC) methodologies, for both application and infrastructure related efforts.

With a background ranging from an IT Field Engineer and IT Services and Support Project Manager for fortune 500 companies

to highly effective communications management between geographically diverse IT- SMEs and business teams.

Practiced as a "turn-around" expert on struggling/failing projects - getting projects back on track for successful project implementation.

CORE COMPETENCIES:

Team Leadership / Communications / Goal Setting & Work Prioritization

/ Requirements Gathering / SOW Development / Project Plan Development

/ Leading Cross Functional Teams / Functional & Technical Specifications Development

/ Resource Planning and Tracking / Offshore Resource Management

/ Budget and Contract Management / Scope Management / Reporting and Metrics

/ Testing (Unit, System and UAT) / Risk and Issues Management

/ Change Management / Release Planning and Management

/ Information Analysis for Rapid Problem Identification & Resolution

/ Contingency Planning and PM-Lessons Learned Analysis

BUSINESS AREAS OF EXPERTISE:

/ Software Development (Agile / Scrum) / Banking / Finance / IT Service & Support

/ Enterprise Management Systems (ERP) / e-Commerce

PROJECT TOOLS:

/ MS Office Suite / MS Project / MS Project Server

/ MS SharePoint / MS Access / HPQC

/ Visio / Contour

TECHNICAL EXPERIENCE:

/ System & Software Development (SDLC) / Service Oriented Architecture / Database Organization and Taxonomy

/ Knowledge of Unix, Visual Basic, C language, XML

Distributed Computing Installation / Troubleshooting

EDUCATION & PROFESSIONAL MEMBERSHIPS

* A.S. Electronic Engineering Technology - Miami Dade Community College (Grad-1974)

* B.S. Computer Science - Metro State College Denver, CO (1989)

* Florida Real Estate License / Florida Association of Realtors

* PMP exam preparation course - 2011

PROFESSIONAL EXPERIENCE

Vitaver Staffing / Mongiello Consulting Inc. / Nielsen Media Research - SDLC Project Management (May - Sep 2012)

* Completed short SDLC Project as liaison PM closely working with Engineering & PMO

* Planning, prioritizing, organizing geographically diverse resources and workload

* Successfully developed & implemented Project Management Plan per project governance guidelines

Mongiello Consulting Inc. / Alura Networks Inc. - Project Management, Sales and Contract work

(Jul 2010 - Apr 2012) - US & Caribbean

* Selling Technical consulting and PM time for Website Management EAI and ERP projects

* Managing / mentoring projects as subcontractor to client specifications.

o Supervise development and implementation of e-commerce applications (SDLC)

o Maintain all project documentation via SharePoint / Project Server using PMI methodology

Citi Group - Project Management (May 2009 - Jun 2010) Finance - Banking Industry - Tampa, FL

* Achieved successful integration of Citi Group`s Data warehousing - via Oracle / SQL / applications

* Integration of multi- platform systems and applications - HP-UX, AIX, Sun, Oracle 10g, AXON

* Managing cross functional multinational technical and operations teams via Citi Group`s PMO

* Implemented BIC practices as PMO liaison

* Created dashboard reports and PM metrics for tracking progress

Oxford-Consulting Group Partnership w/Sterling Commerce - Project Management - (Oct 2006 - Apr 2009) Finance- Banking Industry - Mexico City and Madrid, Spain.

* Managed SDLC for EDI of SWIFT Banking transactions and messaging systems using Agile method

* Successfully managed conversion / integration projects EDI (legacy) to SOA / GIS (XML), platforms

Including Credit / Debit card and other payment messaging and transactions

* Developed project charter, SOWs, staffing, scheduling, budget, risk & change management plans

* Supervised QA / acceptance testing to ensure performance specs & customer satisfaction

* Very strong client facing communication and presentation bilingual skills

* Ability to understand, evaluate troubleshoot and prioritize technical issues

Real Estate Sales - Gulf Coast Preferred Realty Inc. (Oct 2003 - Sep 2006) Tampa Bay Area

* Achieved over $5 million Gross Commission Sales

* Commercial and Residential Real Estate sales

* Developed CRM data base

* Created successful e-marketing campaigns

Hewlett-Packard Co. (Nov 1982 - Oct 2003) PR, Orlando FL, Denver CO, Miami FL - Latin America Region

Channel Development & Project Manager / Service & Support Manager

Created and implemented channel Service & Support strategies to drive growth and expansion within the LATAM region. Closely worked with regional directors, local service personnel and sales teams to align the channel business to corporate objectives.

* Successfully implemented Channel Partner Support-Delivery projects

* Developed / managed regional (LATAM) client-facing relationships, loyalty- satisfaction programs

* Implemented PMO / PMI methodology and updates for best practices and improvements

* Developed / maintained PMO policies, processes and methodologies

Field Engineer / Sales Representative

Effectively designing, developing, implementing and improving customer service processes for end users and resellers. Applying relevant metrics to create high, sustainable levels of customer loyalty and satisfaction.

* Structured sales of Service Level Agreements with top level management

* Increased regional sales revenue by 20% - 50 % due to improved service and support programs

* Performed client business analysis to help retain and grow revenue and account share

* Sold SLAs for mainframe mission-critical, maintenance and installations w/ distributed computing

Currently living in the Tampa Bay Area / will travel as required / willing to relocate

Letters of recommendation and personal references are available upon request.

-Excellence is doing common things in an uncommon way- - Stephen Covey

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