Customer Service High School
Resume:
Jeri Evans
Email: ********@**********.***
Address:
City: Omaha
State: NE
Zip: 68137
Country: USA
Phone: 402-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Highly motivated Merchandise Supervisor, with extensive customer service and sales experience.
Educational Background:
High School Dipolma from Lake University of Cosmetology, Camdenton MO 1/2001 to 5/1979 (Cosmetology)
High School Dipolma from Thomas Jefferson high school, Camdenton MO 1/2001 to 9/2012
Job History / Details:
Career Focus
Highly motivated Merchandise Supervisor, with extensive customer service and sales experience.
Summary of Skills
Product management
Business development
Project management
Customer sales and service
Vendor sales and services
Client Relations
Computer literate
Customer satisfaction
Inventory management
Creative problem solving
Accomplishments
Management
Directed team of 6-10 direct reports
Supervised implement of marketing strategies/plans and ensured operations were within time and space constraints.
Product placement
Bookkeeping procedures
Inventory management
Product integrity
Business Owner
Built and ran my own Beauty salon
Created vendor relationships
Built an extensive client base
Bookkeeping and Client service recording
Professional Experience
March 2003 to Current
Walmart Gretna, NE
Merchandise Supervisor
Assigned tasks to associates, staffed projects, tracked progress and updated managers as necessary.
Matched purchase orders or invoices with received product from vendors and warehouse. Reporting any discrepancies.
Communicated with customers, employees and other individuals to answer questions and explain information.
Conduct perspective associate interviews
Prepare and conduct associate performance reviews
Established strategy plans to implement floor plan and merchandise changes.
Assisted with building new store and remodeling.
Perform customer service duties. Order special jewelry, replace watch batteries, searching for merchandise in other areas and stores.
September 1998 to September 2007
Jeri's Cuts on K Buffalo, MO
Cosmetologist Owner operator
Built and operated my own Hair salon.
Kept client records.
Established vendor relationships for products.
Practiced continuing education by going to special classes for products and services.
Education
1998 Lake University of Cosmetology Camdenton, MO
Cosmetology
Completed training.
Received the highest test scores of our class at the State Board testing.
1979 Thomas Jefferson high school Council Bluffs, IA
High School Diploma
Honor roll student every year.
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