Customer Service Sales

Joshua Tate

Email: ********@**************.***

Address:

City: Austell

State: GA

Zip: 30106

Country: USA

Phone: 770-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated customer service representative with over three years retail experience in a fast-paced environment.

Educational Background:

High School Dipolma from South Cobb High School, Austell GA 1/2001 to 5/2011 (Tech. Prep.)

Job History / Details:

Career Overview

Motivated customer service representative with over three years retail experience in a fast-paced environment.

Core Strengths

Telephone inquiries

Invoice processing

Top sales performer

Inventory control

Telecommunication skills

Excellent communication skills

Problem solver

Courteous demeanor

Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales

Consistently generated additional revenue through skilled sales techniques.

Work Experience

July 2012 to September 2012

Bojangles Villa Rica, Georgia

Shift Manager

Implemented marketing strategies which resulted in 12 percentage growth of customer base.

Assisted customers with store and product complaints.

Interacted with customers and retail buyers to expedite orders.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100 percentage accuracy rate.

Assisted customers in person and via telephone.

Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

October 2011 to August 2012

Wal-Mart Marietta, Georgia

Retail Sails Associate

Described product to customers and accurately explained details and care of merchandise.

Computed accurate sales prices for purchase transactions.

Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.

Educational Background

2011 South Cobb High School Austell, Georgia

High School Diploma Tech. Prep.

Coursework in Business, Marketing and Communications

Student body government representative

3.6 GPA

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