Customer Service Years Experience

Jodi Kuhn

Email: ********@**************.***

Address:

City: Tacoma

State: WA

Zip: 98409

Country: USA

Phone: 253-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving individual and company goals. Patient-focused care representative with over eleven years experience working in a busy medical office working with diverse populations.

Educational Background:

High School Dipolma from Highline Community College, Kent WA 1/2001 to 6/2011 (Optician program)

Job History / Details:

Professional Summary

Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving individual and company goals. Patient-focused care representative with over eleven years experience working in a busy medical office working with diverse populations.

Core Qualifications

Quick learner

Extremely organized

File/records maintenance

Financial records and processing

Strong verbal communication

Cash register operations

Inventory control procedure

Ability to mediate disputes

Reliable and dependable

Approachable

Frame repair specialist

Eyeglasses expert

Bifocals proficiency

TREND expertise

Night vision solutions

Tinting expertise

Experience

May 2001 to Current

Rainier Sight and Sound Puyallup, WA

Asst. Optician

Greet customers in a timely fashion while quickly determining their needs, and prioritized treatment while maintaining patient flow.

Provide treatment within scope of practice that is defined by state law.

Document patient information that is obtained from interviews.

Computed sales prices, total purchases and processed payments.

Maintained knowledge of current policies regarding payment and exchanges, and security practices.

Recommended merchandise as well as guided customers in choosing items that reflected personal style and shape based on customer needs.

Operate a cash register to process cash, check and credit card transactions.

Administered all point of sale opening and closing procedures.

Replenished floor stock and processed shipments to ensure product availability for customers.

Education

Highline Community College Des Moines, WA

Optician program

Continuing education classes for optical. (Sept. 2008-2010)

Referees upon request

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